14 reviews

Cosmodent Zahnärzte am Bahnhofplatz

Name: Cosmodent Zahnärzte am Bahnhofplatz
Address: Zuerich, Switzerland
Rating: 3.2

Zuerich

Bahnhofpl. 9, 8001 Zürich, Switzerland

Dentist Bus stop

044 266 11 11

About

Cosmodent Zahnärzte am Bahnhofplatz is a dentist and bus stop located in Zuerich, Switzerland. The average rating of this business is 3.20 out of 5 stars based on 14 reviews. The street address of this business is Bahnhofpl. 9, 8001 Zürich, Switzerland. Cosmodent Zahnärzte am Bahnhofplatz is closed on Saturday and Sunday, and other days it is open from 07:00am to 06:00pm.

Photos

FAQs

Where Cosmodent Zahnärzte am Bahnhofplatz is located at?: Cosmodent Zahnärzte am Bahnhofplatz is located at Bahnhofpl. 9, 8001 Zürich, Switzerland.
What is the contact number of Cosmodent Zahnärzte am Bahnhofplatz?: The contact number of Cosmodent Zahnärzte am Bahnhofplatz is 044 266 11 11
What is the email address of Cosmodent Zahnärzte am Bahnhofplatz?: The email address of Cosmodent Zahnärzte am Bahnhofplatz is info [at] cosmodent.ch

Reviews

1 Chris GTx 25 months ago

I went there for my standard yearly cleaning. I usually stick with my family dentist in Geneva but I decided to give a try at a specialist in Zurich following a referral from a friend. The usual price charged by a dentist (not a dental hygienist) is between 150.- and 200.- with 2 radiographies in a big city (like Geneva for example). Here they charge close to 300.-
Then they told me I have to do a panoramic radiography as I still have my wisdom tooth (ok so why do you do/charge 2 normal radiographies then?). I did it as I’m not a specialist and then I spent literally 5min with the dentist who told me I should have my wisdom tooth removed (wow genius!).
That came with an extra 350.- for basically nothing.
They didn’t tell me the price of these extra services (I came for a cleaning, nothing else). I’m ok to pay but if the extra services would result in a big price difference, then you have to tell you customers before execution. That’s called transparency.
When I called to get clarification (as the way they bill you is absolutely NOT transparent at all), I was told that the dentist would call me back to explain. 2 months later, I’m still waiting (very professional…)
I also asked for an estimation of how much it would cost to remove my (3) tooth and they told me it would cost approx 1200.-
I was like ok that’s fair for 3 tooth, in line with other professionals. But, after receiving the initial bill, I had a doubt so I called them and they told me it’s for one teeth only! My dentist in Geneva would charge 400-500 per teeth so you can see how expensive they are.
The location is central, it’s clean and modern but sorry it’s way too expensive, not transparent at all and so unprofessional to not follow up with customers. I won’t come back and go to a dentist who has his own cabinet and apply a transparent pricing.

1 Yoko F 31 months ago

***Beware of unethical behaviour***

Because the teeth cleaning and filling were nice and inexpensive, I agreed to get an inlay and mouth piece as recommended by a dentist, which I totally regret now.

I received an invoice of c. CHF 4,500 even though the dentist had verbally informed me that it would cost c. CHF 1,500 in total prior to the treatments.

I belatedly found this out but as per the guidance by the Zurich dental authority, dentists are strongly recommended to issue a written cost estimate prior to treatments when it is expected to cost more than CHF 1,000. Even though I had told the dentist that I was very cost conscious, he did not offer me the written contract.

In addition, this dentist missed a root canal issue even though I had told him that my tooth hurt so much that I could not even chew. I would most likely have lost my tooth if I had not gone to another dentist who found out that the nerves are dead.

If Cosmodent charges you a lot more than verbally agreed, I highly recommend informing the Zurich dental authority (
Gesundheitsdirektion Kantonszahnärztlicher Dienst).

1 Christopher Wong 67 months ago

Worst reception EVER!!! I am so angry because they made me travel twice in one day from Zug for appointments that were wrongly arranged. First they told me I got the date for my 8am appointment wrong but I am sure it was right as I put it in my calendar right after making it. Then I asked if there was another appointment the same day so I can utilise my day travel pass to Zuruch. The girl said thete was one at 2.45pm and to come at 2.30pm for registration, so I did. When I arrived, another girl told me it was 1.45pm!!! And they did not bother to call me when I was travelling again to Zurich for the appointment. If they cannot even get their girls to communicate properly in simple English then I can only say good luck to them because their service absolutely sucks!!!

1 Matthias Locher 43 months ago

Do not go there only if you want to get your teeth destroyed!

My little daughter went there with a rather small whole. They fixed it with the wrong technique according to some other professional where we got an expertise. Because of this wrong technique she had 3 appointments for the same tooth in a very short period of time. As a result of this wrong treatment the tooth is completely destroyed. (See picture) The tooth can not be fixed anymore and has to be taken out under full anesthetic.
I am deeply disappointed how this clinic miss used our trust. I sent a letter to the management and keep you updated how they react.
By the way my daughter got fillings before in some other clinic more than 2 years ago and they are still very good without any problems.

5 Markus Huebscher 79 months ago

I've only ever had yearly teeth cleaning and checkup, and the quickest of tooth fillings. All the staff there are pleasant and very competent.

5 Rupert Breheny 115 months ago

I had a very pleasant teeth-cleaning session here with courteous staff and in pleasant surroundings. I'll definitely be going back again.

1 Jan Burger 31 months ago

Very unprofessional

2 Michel Ammann 43 months ago

Zuerst schien die Behandlung sehr zu meiner Zufriedenheit zu verlaufen: die DH-Sitzung verlief tiptop, Frau Gaier war sehr freundlich und zuvorkommend. Bei der DH-Sitzung wurde mir von ihr empfohlen, den Retainer zu erneuern, was ungefähr 700.- CHF kosten werde.
Herr Glauser empfahl mir bei der ersten Sitzung für die Erneuerung des Retainers auch den unteren Retainer neu zu kleben. Ich ging daher von ca. 1200.- aus, da beim zweiten Retainer keine Laborarbeit und kein Abdruck gemacht werden musste. Nach den insgesamt drei Sitzungen und der Erneuerung des Retainers erhielt ich eine Rechnung über 1800.- !
Auf telefonische Nachfrage und Abklärung durch die Praxismanagerin erhielt ich die Antwort, Herr Glauser lasse ausrichten, dass die Rechnung so stimme - eine Entschuldigung für die Falschauskunft durch Frau Gaier oder die Bemühung, die Umstände angemessen zu erklären blieben aus.

Business Hours

Monday	07:00am - 08:00pm
Tuesday	07:00am - 06:00pm
Wednesday	07:00am - 08:00pm
Thursday	07:00am - 06:00pm
Friday	07:00am - 06:00pm
Saturday	Day off
Sunday	Day off