243 reviews

Metropol

Name: Metropol
Address: Basel, Switzerland
Rating: 4.3

Basel

Elisabethenanlage 5, 4002 Basel, Switzerland

Hotel

061 206 76 76

About

Metropol is a hotel located in Basel, Switzerland. The average rating of this business is 4.30 out of 5 stars based on 243 reviews. The street address of this business is Elisabethenanlage 5, 4002 Basel, Switzerland. Metropol is open seven days a week 24 hours a day.

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FAQs

Where Metropol is located at?: Metropol is located at Elisabethenanlage 5, 4002 Basel, Switzerland.
What is the contact number of Metropol?: The contact number of Metropol is 061 206 76 76
What is the email address of Metropol?: The email address of Metropol is hotel [at] metropol-basel.ch

Reviews

3 Damian newell 20 months ago

This hotel is modern and comfortable and well located next to the main railway station with trams and busses all over the city within 50 meters. The only disappointment was the air conditioning was really inadequate and the room was too hot sleep properly. Windows did open but then lots of traffic noise as all trams, trains and busses. I did mention the noise at reception and was told aircon didn't work on the 6th floor. The weather wasn't particularly hot, so in the middle of summer, this would be a major issue. I would stop again in the winter months as everything else was good, but unless the aircon was improved, I wouldn't stay in the warmer months.

4 Beany Smith 26 months ago

It is an okay hotel, very central. Close to SBB Central Station.
Seems to be 3 hotels in one, with a main reception for checking in all guests.
Staff were nice and checked me into the room early, which I was very grateful for. Rooms are clean and tidy but basic, unfortunately I ran out of coffee in the room and it was not replenished during my stay. Thankfully, there is literally a Starbucks right by the hotel. That was my saviour at 630 every morning.

Very noisy if you have the windows open but thankfully I had air con.

Not sure if I would return, I think the price is too high for the service/quality. I have stayed in several places in Basel over the last few weeks and unfortunately it is not the best. Just basic.

5 Richard T.Whybrow 29 months ago

Good size rooms with comfortable beds and suitable bathrooms. All the amenities you would expect, a lift to the floor, although you will find a few (about 5 steps) steps to climb to reach the lift. Checkin is easy via the Centralbahnplatz street entrance. Upon checkin you will receive free public transport around the city for your stay.

Their is always minted waters at reception for you to help yourself.

Upon checkin you receive two keycards to open your room door if you are checking in more than one person.

There are tissues in the rooms along with tea & coffee making facilities, a safe, TV, air conditioning, but no mini bar.

Breakfast buffet and meals area is quite nice with plenty of seating and large comfortable area.

Hotel Metropol Basel is close to the Basel railway station in the Centralbahnplatz street immediately out front about 25 meters on your left. There is also trams stopping out front every few minutes.

3 Dicky Jaguar 24 months ago

Breakfast is very simple.Could do better.Location is good.Normal service but not extraordinary.

3 Jeanette Maddison 31 months ago

The rooms are totally basic, no coffee pot, no air conditioning. The hotel lobby is nice and so is the breakfast. The hotel is really close to places to eat and the train station

1 Anna Bracco 31 months ago

Do not ever go to Hotel Metropol! I was by myself, girl 28 years old, and I was treated so bad by the guy at the reception and given a room which had clearly been used by someone else. the guy also tried to make me pay 60 CHF more than the price I had seen online. he was absolutely unpleasant and clearly trying to take advantage of the fact that I was a girl by herself without many accommodation options in the middle of the night. A part from my personal experience, the hotel itself is really not worth the price. the rooms are old and dark. breakfast is so expensive for very poor quality food. I absolutely do not recommend.

5 Fernando Dourado 43 months ago

The hotel is well located, allowing easy access on foot to the city center. It is also located near a train and metro station. The staff is very friendly and attentive, both at the reception and in the care in tidying the room. The room was always clean. The acoustic and thermal insulation is quite good. The breakfast on the top floor, allows a unique panoramic view of the city.

1 Ulysse Madinier 31 months ago

Very bad experience. Saturday 29th January I arrived from Basel airport at 11pm and walked into this hotel to ask if they had a room left. The receptionist replied that the hotel was full by barely looking up from his screen. I left and after 100 m I realized that this hotel still had rooms available on reservation. The receptionist told me that there are 2 booking systems: theirs and platforms like booking. When I asked him why he hadn't told me about the second booking system, he admitted to me that he didn't earn any commissions on this second booking system...

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