1
Aasemoon 79 months ago
Since I have referred many people to this terrible place unfortunately, I feel the need to correct my mistake by writing a truthful review.
To explain why I was going to this restaurant in the first place or telling anyone else about it, well that was because this restaurant was originally advertised as a place where you could play board-games. Which is basically the only reason they still have customers. My group and I have been using the place for some time now... and have had nothing but negative experiences.
Let's start with the food. What you order and what you receive are never the same thing. The quality of the food is usually an absolute nightmare. The ingredients taste far from fresh and the cooking is tasteless and dull. Anything involving meat can send you straight to the hospital. Beverages are not much better. Whatever you get as juice is basically water, sugar and colour. The cocktail drinks have maybe a drop of whatever's supposed to be the main ingredient, and again water, colour and sugar.
As for the staff, most of them are quite nice actually. But it's such a pity that the person who seems to be in something of a managing position, is incredibly rude and disrespectful, and probably responsible for how terribly the place is managed.
We would make a reservation for a group of 10, we would arrive there and basically be forced to sit at a table for 5. After everyone would arrive and we would officially not fit, I would have to get into a struggle every time to get us the table we were actually supposed to get.
More recently they started showing us even less respect, by treating us like children. Telling us repeatedly to be quieter, and at some point they even tried to take my bag away, the reason for which I still do not understand. Mind you, we were certainly not the only group playing there. One of the groups who was there often at the same time as us, let's say it was a much "less international" group, about the same size as ours, often getting quite drunk and louder than a football match. They of course were NEVER treated in the nightmarish way we were treated. Conclude from that what you will, but we simply do not accept that kind of insulting treatment.
The last time I called them to make a reservation, the same said manager spoke quite rudely to me again on the phone, told me that our group was "too large" and we were not "consuming enough". As mentioned, our group of 10 was certainly not too large compared to the others, and definitely not too large for a venue that uses "you can play board games here" as advertisement. And despite the terrible food / beverage quality, we certainly consumed our fair share. So I said to the rude person that we would happily take our business elsewhere, and they would be happy to have us too.
Turns out I was not wrong at all. Just a quick search and already we have several very positive responses from venues who are smart enough not to turn away a whole group of regular customers. Especially ones who would inevitably refer a whole lot of other people to them as well. We will not be going back, and we will make sure everyone knows to avoid this place too.