204 reviews

National Umzüge & Transporte GmbH

Name: National Umzüge & Transporte GmbH
Address: Zuerich, Switzerland
Rating: 4.6

Zuerich

Bändlistrasse 29, 8064 Zürich, Switzerland

Moving and storage service Shipping company Transport interchange

044 500 26 51

About

National Umzüge & Transporte GmbH is a moving and storage service, shipping company and transport interchange located in Zuerich, Switzerland. The average rating of this business is 4.60 out of 5 stars based on 204 reviews. The street address of this business is Bändlistrasse 29, 8064 Zürich, Switzerland. National Umzüge & Transporte GmbH is closed on Sunday, and other days it is open from 08:00am to 06:00pm.

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FAQs

Where National Umzüge & Transporte GmbH is located at?: National Umzüge & Transporte GmbH is located at Bändlistrasse 29, 8064 Zürich, Switzerland.
What is the contact number of National Umzüge & Transporte GmbH?: The contact number of National Umzüge & Transporte GmbH is 044 500 26 51
What is the email address of National Umzüge & Transporte GmbH?: The email address of National Umzüge & Transporte GmbH is info [at] nationalumzuege.ch

Reviews

2 CEVRET E 24 months ago

Out of 3 personnel, 2 did very good job, other one was not. He showed up late, caused a small accident.

Organisation wise it was not good, i had to wait 45 minutes for another truck to arrive.. overall they charged much more than the calculated price initially. So not the best experience. Not even a sorry for the bad experience they caused. So wouldnt pick them again.

1 Maximilian Mandl 23 months ago

What is the worst that can happen when you are scheduled to return an apartment in Switzerland? The cleaners are scheduled, confirmed 2 weeks earlier ... and just never show up.
15 phonecalls with Hr. Salman and his associates later, who were not willing or able to do anything or come in person to help sort things out, we cleaned the house ourselves. A couple hours before handing over the keys, a single cleaning person shows up. We ended up passing the final inspection with a lot of post-cleaning required, and since we passed, we had to pay the full amount for the cleaning.
We were so exhausted from the day that we just did. I cannot tell you at this point why.
Now, they are unwilling to reimburse us for our work and respond impatient and aggressive on the phone.

Their offer wasn`t even the cheapest - they just seemed really legit. They are not though.

UPDATE: After 8 months of back and forth, Nationale Umzüge is unwilling to refund our money; instead, they offered 40% of the cost of the cleaning (not the move) in order for me to delete this review.

Below, you can see screenshots of the email exchange, including the frequent switch in names of customer service agents. A quick google search and linkedin-search indicated that those customer agents are not real, or are not their real names.

I can only recomment looking elsewhere for anything move-related.

5 Roman Kalinichev 24 months ago

Moved from Zurich to Lausanne area. Despite very bad weather conditions everything was done properly and timely. Good company to work with.

1 Shaun Kraut 28 months ago

Had the most terrible experience. They underquoted and charged 500 francs more when finished. Damaged furniture during the move and i am battling to get them to repair the damage (approx 800 francs) eventhough they advised thay are insured for 1 million.

5 Marlies Hintsteiner 55 months ago

I have moved many times already and can highly recommend National Umzüge. One of their representatives visited our flat before the move in order to provide us with an accurate quote. They arrived on time of the day of the move and their staff is very friendly and professional. We had quite a few bulky pieces and they dismantled and rebuild them with ease. We used them for the end of tenancy cleaning as well and had no issues with our agency at the check out (which I hear doesn’t happen that often in CH). It was such a relaxing move as they took care of everything. Their prices are quite competitive as well which is a plus.

1 Mauro Vidale 43 months ago

I moved to another house with my family to another apartment 17 Km from the previous one and it was a mess.
One guy came to make the proposal, he visited all the apartment and the cellar to make an estimation on what have to be transported. We received the offer the same date and after a comparison with other moving companies we decided to go with National because they seemed to be more competitive.
The day of the move with two trucks one bigger than the other one and 4 men they start to load boxes and disassemble the furniture but around mid day they realized the small truck was not enough big to load all the stuff in one solution and they realize they need to do a second trip with one of the two trucks. So they move to the other apartment discharged the smaller truck and have the second trip for loading the rest of the stuff in the old apartment. They have lost 1 hour just for the round-trip but they now have only two men unloading the bigger truck and start mounting the furniture. Due to the rush they have also damaged some of furniture because to save time instead of disassemble the most heavy and voluminous, they have loaded on the truck in one piece. To make the story short a move that have been estimated to last 8 hours it has been lasted almost 12 hours. They of course wanted to be paid cash and they told us they were not leaving the apartment if we haven't paid the total amount (that have been increased of almost 40% from the initial business proposal). I should have called the police instead of paying them but it was late and with two babies I just want to get rid of them sure that I could have settle it the day after. It was a bad call. Now we are probably going via legal way to recover the money and be compensated for the damages.

5 Nicole Badia 26 months ago

Super fast processing, very courteous staff, transparent pricing policy, always available for queries, extremely professional company - passion for the cause is clearly noticeable.
Thanks, all the best!!

5 Ferhat Adiman 31 months ago

My parents live in Switzerland, I got in contact over seas with National Umzüge. Lischer (amazing staff) made everything smooth and easy from A to Z I highly recommend for everyone !

Business Hours

Monday	07:00am - 08:00pm
Tuesday	07:00am - 08:00pm
Wednesday	07:00am - 08:00pm
Thursday	07:00am - 08:00pm
Friday	07:00am - 08:00pm
Saturday	08:00am - 06:00pm
Sunday	Day off