57 reviews

CSS

Name: CSS
Address: Zuerich, Switzerland
Rating: 4

Zuerich

Binzmühlestrasse 80, 8050 Zürich, Switzerland

Health insurance agency Insurance agency Bus stop

058 277 56 16

About

CSS is a health insurance agency, insurance agency and bus stop located in Zuerich, Switzerland. The average rating of this business is 4.00 out of 5 stars based on 57 reviews. The street address of this business is Binzmühlestrasse 80, 8050 Zürich, Switzerland.

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FAQs

Where CSS is located at?: CSS is located at Binzmühlestrasse 80, 8050 Zürich, Switzerland.
What is the contact number of CSS?: The contact number of CSS is 058 277 56 16
What is the email address of CSS?: The email address of CSS is info.zuerich [at] css.ch

Reviews

1 Mike Taylor 20 months ago

Absolute trash.

They are incompetent at generating invoices on time and reconciling payments. If you make a lump sum payment they wont be able to allocate it to individual invoices.

Because of this they will leave fractions of a CHF unpaid on your invoices. And because they have a policy not to send out reminders for amounts under a few CHF you will eventually get a betreibungs for a few rappen.

If you try to call them to sort this out they will charge you about 10 CHF an hour to deal with their idiocy.

Honestly the low cost insurers are better value.
Stay away.

Addition: you can see from CSS’s comment below what a joke they are. They have responded to me by offering a toll paid phone number. The very issue I was complaining about.

When you speak to the team at CSS there is not a single person who thinks critically or actually listens to you and tries to help.

5 Kai vH 27 months ago

Since my arrival in Zurich I've been a very happy customer at CSS. This is especially due to the excellent quality of service I've received from one of the employees named Alban Morina.
I can highly recommend Mr. Morina when looking for an excellent representative who looks over your health and further insurance needs.
Thank you, Alban, for making me feel like I'm in the best hands with you.

5 Sibyl Schwarzenbach 25 months ago

Tom Vondrak was fantastic from start to finish: patient, knowledgeable, hard working, efficient -- and a joy to work with from start to finish. Sibyl Schwarzenbach

5 Suzan Brown 55 months ago

I spent a full day on the phone calling every health insurance provider to get health coverage for my mom while visiting me in Switzerland. Because of her age she was not able to get travel insurance while abroad nor temporary "guest" insurance from anyone. I had just about given up when Tom from CSS called and he came up with a brilliant solution! I was so relieved and so pleased, I changed my own insurance to CSS too. Thank you Tom for figuring this out and doing it all so quickly.

5 Martin Miklošovič 43 months ago

They took care of me very nicely and kindly. Everything was explained to me and in addition, a beautiful and nice employee :-)

1 Ioana Stanescu 67 months ago

Locking customers with a 3 month delay to get out of the contract!

5 Manuela Kiener 21 months ago

Herr Alban Morina hat mich äusserst kompetent Beraten - ich habe den offenen, lösungsorienterten und konstruktiven Austauen mit ihm sehr geschätzt. Eine durchaus positive Service-Erfahrung - herzlichen Dank!

5 Jini 25 months ago

Tolle Beratung Danke!

Wir waren bei der CSS Agentur in Oerlikon, um unser Baby vorgeburtlich anzumelden.
Dabei wurden wir von Herrn Morina sehr gut zu den einzelnen Zusatzversicherungen beraten.

Bei dieser Top Beratung viel es uns einfach die richtigen Elemente (Grund und Zusatzversicherung) für unser Baby zusammen zu fügen.

Wir können Herrn Morina und die CSS Agentur Oerlikon bestens Weiterempfehlen!

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