Let's Go Fitness Meyrin
Rte de Meyrin 214, 1217 Meyrin, SwitzerlandLet's Go Fitness Meyrin is a fitness center, gym and bus stop located in Meyrin, Switzerland. The average rating of this business is 4.60 out of 5 stars based on 187 reviews. The street address of this business is Rte de Meyrin 214, 1217 Meyrin, Switzerland.
- Let's Go Fitness Meyrin is located at Rte de Meyrin 214, 1217 Meyrin, Switzerland.
- The contact number of Let's Go Fitness Meyrin is 022 777 72 84
5 Federico Ronchetti 19 months ago
4 Roberto J 25 months ago
5 Matthew Dodelson 31 months ago
1 Denvy Lacoste 31 months ago
A few months ago, I called Let's Go Fitness to cancel my gym subscription, and the representative I spoke to on the phone clearly told me that my subscription had been officially canceled and that I had nothing to worry about.
Later on, I found out that my subscription had not been canceled! Let's Go Fitness sent me a bill for a yearly subscription that I obviously did not pay as an official Let's Go Fitness representative had verbally confirmed to me over the phone that my subscription was canceled. I then proceeded to get in touch with Let's Go Fitness, and to my surprise, they told me that my subscription is still active and that it was never canceled.
Let's Go Fitness said that I am liable to pay the total amount for a full 1-year subscription. They told me that the only way to cancel a subscription with Let's Go Fitness is by sending a paper mail to their address stating that I want to cancel my subscription, which has to be received by them 15 days before the cancelation date of the subscription! I wonder why they have this policy!
I tried to speak to Let's Go Fitness, stating to them that their representative told me that my subscription was officially canceled. I also told them that I was leaving the country and that I would not be living in Geneva anymore during my ''1-year subscription'', so there was no way I could even use my subscription even if I wanted to. Let's Go Fitness did not care at all and proceeded to send the amount for a 1-year gym subscription to the debt collection agency (Intrum) with whom they work with!
I am shocked by this kind of customer service from a company like Let's Go Fitness. I am astonished by their behavior. I have never seen a company force a customer to pay for something they had clearly canceled, which was confirmed by the company's own representatives! Why do I have to pay the price for their representative's mistake? Even though it was their mistake, Let's Go Fitness would rather screw a customer and collect the amount through a debt collection agency instead of having a word with their representative who is giving false information to customers over the phone! This is the first time in my life I've had a debt collection agency come after me. I always make sure to pay my bills on time. Let's Go Fitness should be ashamed of its behavior. The debt collection agency has forced me to pay for a 1-year gym subscription that I never requested and cannot even use because I will not be in the country!
I avoid writing negative reviews; however, in this case, I had to let people know about this company's predatory techniques! Never have I come across a predatory company like Let's Go Fitness in my life.
5 Zinovia 31 months ago
5 Stefano Scarpetta 79 months ago
5 Nenad Markovikj 79 months ago
5 Zuzana Petrecca 91 months ago
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