17 reviews

Van Cleef & Arpels

Name: Van Cleef & Arpels
Address: Luzern, Switzerland
Rating: 4.4

Luzern

Schweizerhofquai 4, 6004 Luzern, Switzerland

Jewelry store Diamond dealer Gift shop Perfume store Watch store Bus station

Service Options In-store shopping

041 418 60 80

About

Van Cleef & Arpels is a jewelry store, diamond dealer, gift shop, perfume store, watch store and bus station located in Luzern, Switzerland. The average rating of this business is 4.40 out of 5 stars based on 17 reviews. The street address of this business is Schweizerhofquai 4, 6004 Luzern, Switzerland. Van Cleef & Arpels is closed on Monday and Sunday, and other days it is open from 10:00am to 05:00pm.

Photos

FAQs

Where Van Cleef & Arpels is located at?: Van Cleef & Arpels is located at Schweizerhofquai 4, 6004 Luzern, Switzerland.
What is the contact number of Van Cleef & Arpels?: The contact number of Van Cleef & Arpels is 041 418 60 80
What is the email address of Van Cleef & Arpels?: The email address of Van Cleef & Arpels is vca-lucerne [at] embassy.ch

Reviews

5 Mariza L 22 months ago

An absolutely amazing experience at Van Cleef in Luzern. Everyone was polite, warm and welcoming. I was assisted by the lovely Alexandra who is a true gem. I would highly recommend purchasing with her. I am certainly going back to check off all my items on my VCA wishlist!

5 Kayla Neo 28 months ago

Lovely experience at Van Cleef & Arpels in Luzern — the team showcased Swiss hospitality and our visits were made extra special by Ma Hangkai, who was knowledgeable and assisted us with getting the piece we’ve been looking for. The team at the store were very friendly and approachable, leaving us with great memories of this beautiful city!

5 Sandro Koops 25 months ago

What an amazing store! Mr. Lee and his team showed me the pieces I was looking for and told me details about VC&A that I haven't known. They honestly gave me the best expierence you can have in a classy store. Shoutout to Mr. Lee and his team for making it so pleasing! Wasn't the last visit I had there!

2 Riga L. 43 months ago

First visit a few years ago was great, even my husband liked it because they gave him lovely chocolates while he waited. Made me want to come back to get something when I had my second child. Definitely not as good second time, mostly because they are never open and don't seem to want business! Also not the same special treatment as the first time, don't answer emails and don't even follow the store hours they post on Google. I'm not a frequent luxury goods buyer so I expect it to be more special and less transactional for the price. Boutique itself is lovely inside as well as the products

4 Mickey85 55 months ago

I fell in love with Van cleef in my teenage years. After 20 yeats of falling in love with it, to finally say I own van cleef is mind blowing. I even got my friend to buy a piece of van cleef also. I was disappointed when one of the sales person ( or the manager) gave a chocolate (a nice one) to my friend and not me too. Her comment " I only have one." After I sat there rave about their product. No matter who's paying, if you can't give to both individuals don't give at all. Leave it when you have a single customer.

5 Daniel Espinoza 55 months ago

Amazing store with a great staff. I can’t afford anything in there so I went in as a fan and two women were incredibly friendly and helpful and showed me all the pieces they could and gave me a tour knowing full well that I wasn’t going to purchase anything. I unfortunately didn’t catch their names but it was an incredible experience

5 B. Wolf 23 months ago

Das Einkaufserlebnis bei Van Cleef & Arpels Luzern ist wirklich wundervoll mit diesem Team; dafür möchten wir uns bedanken. Vor allem die freundliche und professionelle Beratung bei Frau B. Bevilacqua. Wir freuen uns auf das nächste Mal.

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B∞E

5 andrea 29 months ago

热情的服务还有可爱的巧克力???? 游客也很贴心的帮忙办理了退税

Business Hours

Monday	Day off
Tuesday	10:00am - 06:00pm
Wednesday	10:00am - 06:00pm
Thursday	10:00am - 06:00pm
Friday	10:00am - 06:00pm
Saturday	10:00am - 05:00pm
Sunday	Day off