2182 reviews

Hotel Schweizerhof Luzern

Name: Hotel Schweizerhof Luzern
Address: Luzern, Switzerland
Rating: 4.6

Luzern

Schweizerhofquai 3, 6002 Luzern, Switzerland

Hotel

041 410 04 10

About

Hotel Schweizerhof Luzern is a hotel located in Luzern, Switzerland. The average rating of this business is 4.60 out of 5 stars based on 2182 reviews. The street address of this business is Schweizerhofquai 3, 6002 Luzern, Switzerland.

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FAQs

Where Hotel Schweizerhof Luzern is located at?: Hotel Schweizerhof Luzern is located at Schweizerhofquai 3, 6002 Luzern, Switzerland.
What is the contact number of Hotel Schweizerhof Luzern?: The contact number of Hotel Schweizerhof Luzern is 041 410 04 10
What is the email address of Hotel Schweizerhof Luzern?: The email address of Hotel Schweizerhof Luzern is info [at] schweizerhof-luzern.ch

Reviews

5 John Sullins 20 months ago

Wow, one of the best hotels I have stayed at in a long time. I'm so glad we splurged a bit and stayed at this hotel. Excellent location with views of the lake. Grand entrance and lobby. Front desk staff service was great. We were upgraded to a junior suite and while we had to wait 45 min or it to be ready our luggage was waiting for us there when we got in. The corner junior suite was beautiful. Fresh flowers, luxury decor and finishes, comfortable bed, amazing views. I loved everything about this hotel. The only bad thing was that we loved the room so much we wanted to stay in it more than exploring Lucerne. Ha! Highly recommend this hotel!

5 John Lee 20 months ago

Beautiful elegant hotel well situated. Grand old hotel with all modern conveniences. Beautiful lobby and service was great except problems with repeated demagnetized key cards. Modern and well appointed rooms with large bathroom with separate tub and shower. Bed was comfortable. Nice little touches with complementary nuts, muffin and chocolates. Breakfast was fantastic with everything available. Elegant bar and dining room for breakfast. Nice patio outside to overlook Lake Lucerne.
Overall little to complain about and much to laud. A true 5 star hotel.

5 Bader Alanazi 19 months ago

It is rarely that i give a hotel 5 stars in google maps, This one deserve it big time.Location, staff, rooms, lake view , rooms and all other things were great. Thank you for the amazing experience.

5 Nick Donelan 22 months ago

This hotel is great and worthy of 5 stars. The hotel is a very beautiful old building with a lot of history. The breakfast was one of the best breakfasts that I've had in a hotel. Location is perfect, walking distance to everything in Lucerne and 10 minutes walk to the train station. Also, the dinner restaurant in the hotel is very good. But what puts this hotel over the top and worthy of 5 stars is the service! We forgot our bag of chocolates and the hotel shipped them to our hotel in Zurich and paid for the cost of shipping! Highly recommend this hotel!

1 Darpin M (Dan) 20 months ago

We booked 2 rooms (one suite and one standard room) at this hotel as a 1 night break during our vacation in Switzerland. The goal was to get some rest in between our travel days and even though this was one of the most expensive hotels, we justified the cost because we needed something comfortable due to the extensive travel during other nights.

The location of the property is great. The hotel itself feels quite dated however the location makes up for it.

Unfortunately we had the worst night in this hotel because the suite was full of mosquitos during the night. There were so many that we literally could not sleep most of the night. I sent an email to the hotel in the middle of the night, and also let the front desk team know about this issue during our check out next morning.

Surprisingly, there was not even an acknowledgement of the problem. 5 days later I receive a response to my email from their general manager, basically informing that this is how nature works. Since the hotel is close to the lake, there can be mosquitos and the email basically accused us that we must have left our windows open for an extended period of time.

In reality, we did not open any windows at all during our brief stay since we were barely in the room. We checked in late afternoon and went out for dinner and checked out next morning. We opened the balcony door for less than 5 minutes to access the seating outside.

It is extremely disappointing that the hotel did not have measures in place to handle the mosquito situation and they put the blame squarely on the guests without even checking all the facts.

If you are looking for a relaxing time, I would not recommend this property

5 Scott Latimer 20 months ago

Beyond first class service at this historic hotel. Everyone went above and beyond to be helpful. Great value and a prime location. It looks really cool at night too!

5 James Alden 21 months ago

Our stay at this hotel was outstanding with views from the room of lake Lucerne. The bedroom and bathroom was luxurious with monogrammed bath robes. The fine dining was excellent. Highly recommend to take a paddle boat ride on the lake.

5 suman kumar 23 months ago

Perfect place for the Blues Festival. The music was absolutely energizing. Luzern needs more of these musical venues. The band that played from Saturday 12.11 from 10:00-14:00, was fantastic!
Wonderful, friendly service. The food was very good, drinks, ambience, all.
Outside of the normal day to day experience, and gave space for something different.
Thank you!!!

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