183 reviews

Naef Immobilier Lausanne SA (Bureaux administratifs

Name: Naef Immobilier Lausanne SA (Bureaux administratifs
Address: Lausanne, Switzerland
Rating: 3.3

Lausanne

Chem. du Viaduc 1, 1008 Prilly, Switzerland

Real estate agency Property management company

021 318 77 77

About

Naef Immobilier Lausanne SA (Bureaux administratifs is a real estate agency and property management company located in Lausanne, Switzerland. The average rating of this business is 3.30 out of 5 stars based on 183 reviews. The street address of this business is Chem. du Viaduc 1, 1008 Prilly, Switzerland. Naef Immobilier Lausanne SA (Bureaux administratifs is closed on Saturday and Sunday, and other days it is open from 08:00am to 12:15pm.

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FAQs

Where Naef Immobilier Lausanne SA (Bureaux administratifs is located at?: Naef Immobilier Lausanne SA (Bureaux administratifs is located at Chem. du Viaduc 1, 1008 Prilly, Switzerland.
What is the contact number of Naef Immobilier Lausanne SA (Bureaux administratifs?: The contact number of Naef Immobilier Lausanne SA (Bureaux administratifs is 021 318 77 77
What is the email address of Naef Immobilier Lausanne SA (Bureaux administratifs?: The email address of Naef Immobilier Lausanne SA (Bureaux administratifs is lausanne [at] naef.ch

Reviews

1 Noname 20 months ago

Very unhappy.
Problems with theft and traffic in the building and the management does nothing at all, only bare legally minimum and does not listen to tenants.

Very long delays for answering to emails, 2-3 weeks, which is way above the average response time in Switzerland and Lausanne.

Move on, your life can only be more peaceful with another agency.

5 Dmitry Mikushin 21 months ago

I'm renting an office from this company, and always happy with their support.

4 Alwyn van Zyl 31 months ago

Naef Lausanne is the 3rd agency to manage my apartment since moving into it. Although not everyone is always eager to respond, the "Gérant" is excellent. He always responds to emails and always does what he says. So far, Naef Lausanne has been the better agency of the 3 agencies that I've had experience with.

1 LifeSurfer KarinaSaakyan 55 months ago

In the 15 years in Switzerland, I've never been treated with such disrespect and arrogance as by this agency. The customer service is unspeakable and non-existence and they make you suffer as a customer, not only in terms of financial drainage from your account but also by treating you badly, which leads to health consequences. For a year, they made me pay for the apartment, which I left and when presented eligible candidates they have accepted and suddenly then changed their minds, with no explanations. They are trained to fight legal battles and manipulate you to give up on the fight and keep paying instead because of the bureaucracy that the fighting might entail. This is unacceptable and I sincerely hope that they have little to no business in the coming years, as they do not deserve a cent from our accounts. If you are with them try to end this asap and protect your accounts.

1 Natalia Stafeeva 67 months ago

Terrible customer service! We had to communicate with them when we found a place to rent. 1 star is still too generous! When our potential landlady was really nice and helpful, these guys left an awful impression: rude emails, and if you try to discuss something with them and ask questions they will see it like it's risky to assign you a home and withdraw your application! So unprofessional. We were really disappointed.

1 Victoria Valle Lara 79 months ago

Avoid at all costs. I left my apartment earlier to stop the interaction with them. The relationship with the customer is far from friendly, if you try to contact the person in charge of your apartment it takes you around 2 weeks after bad responses, even insulting ones. Two weeks of calling every single day. They will try to rip you off. It's been a month since I left and I still have not heard about the deposit. Moreover, the estimated cost of the apartment is 2000 francs for painting 4 walls that had minor problems.

1 Javier Marcos 79 months ago

I am not giving them a 0 or negative because it does not exist. They did nothing during the whole 1 year and a half that I have been living in one of their apartments, just receive the payments. They didn't solve any issue with the apartment. The worst part is when you try to leave it. They just try illegally to take some cash from you in small amounts, like 75CHF or 100CHF, so it is not worth to pay a lawyer to fight for it. And the Shared account that they have to release at the end, well they take their time. It has been more than a month already and nothing. They do not even reply to the emails.

One thing is taking advantage of how hard is to find an apartment in Lausanne, and another thing is bringing it to the next level. Shame of you Naef -11

1 Thach P 91 months ago

Very bad experience. I sent an application through email with all documents. No answer at all. Then I came to their office to give them the application, they received it with a very careless manner as if I have to beg them for a flat. 1/5 is still a high grade.

Business Hours

Monday	08:00am - 12:15pm
Tuesday	08:00am - 12:15pm
Wednesday	08:00am - 12:15pm
Thursday	08:00am - 12:15pm
Friday	08:00am - 12:15pm
Saturday	Day off
Sunday	Day off