1029 reviews

Hotel Restaurant Krebs

Name: Hotel Restaurant Krebs
Address: Interlaken, Switzerland
Rating: 4.1

Interlaken

Bahnhofstrasse 4, 3800 Interlaken, Switzerland

Hotel Restaurant Swiss restaurant

033 826 03 30

About

Hotel Restaurant Krebs is a hotel, restaurant and swiss restaurant located in Interlaken, Switzerland. The average rating of this business is 4.10 out of 5 stars based on 1029 reviews. The street address of this business is Bahnhofstrasse 4, 3800 Interlaken, Switzerland. Hotel Restaurant Krebs is open seven days a week from 07:00am to 09:00pm.

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FAQs

Where Hotel Restaurant Krebs is located at?: Hotel Restaurant Krebs is located at Bahnhofstrasse 4, 3800 Interlaken, Switzerland.
What is the contact number of Hotel Restaurant Krebs?: The contact number of Hotel Restaurant Krebs is 033 826 03 30
What is the email address of Hotel Restaurant Krebs?: The email address of Hotel Restaurant Krebs is info [at] krebshotel.ch

Reviews

1 Angel C 20 months ago

Terrible service! The man who looks like restaurant manager get terrible service. Serious discrimination for Asian face from the manager! I have observed his attitude to different countries people! Bad service to Korean and Chinese but super nice to western! It’s so disappointed and the most terrible experience that I ever had in Switzerland! But the other staffs ( trainees ) are super nice and the food is good! The man completely ruin my good mood in Interlaken!

My feedback to your reply:
I believe your staff is not telling the truth.
First, we only request to change the table for twice. The reason that we want to change it secondly is there is rubbish under the table and The fly keep surrounding the rubbish and make our feet so itchy.

Second, your staff is not asking us to make the final decision, he is yelling to us that this is the only table that is available and rejected our request. However, the fact is that 1/4 of the table is empty and available even in the peak hour that you mentioned.

Thirdly, one western woman is asking to change the table for three times, but your staff didn’t show any impatient and with good smile and without any yelling.

5 Richard Shaw 22 months ago

Lovely hotel, friendly staff, great fondue and beer!
We only stayed one night but would happily return for more. The staff are lovely, the breakfast was great (hot & cold buffet) and the fondue for dinner was excellent too.
The room was warm and very comfy and we could open the windows so some nice fresh air too. Lots of useful things in the bathroom too - shower cap, razor, shave cream, sewing kit, shampoo etc. Fantastic location too, about two minutes walk from Interlaken West station. Thoroughly recommended.

4 Malcolm Lim 21 months ago

Hotel room size is good, clean, has a/c and windows with an awesome view.
Terrace restaurant ambience is nice, we had a nice cheese fondue but the crème brûlée was a slight let down, it was lumpy however they told us that’s how they make it. I beg to differ.

1 Paula Reboledo Estrázulas 21 months ago

We went for lunch and the service was horrible. The waitress seemed to not like turists and made us feel really bad. From the beggining she didn't want to explain the menu and used bad manners. Finally when we asked for the check, she literally yelled at us when we asked to split between different cards. Basically it seemed to be discriminating behaviour for not being local people.
We complained with the manager who did not apologize and did not seem to care at all.
The manager responded this comment saying they apologized, which is not true!!!! Horrible service and besides, liars! All their responses here in Google are always justifying or denying instead of just apologize. Really awful.
DO NOT GO THERE IF YOU DON'T WANT TO HAVE AN AWFUL TIME!

5 Falinn Roulac 24 months ago

I loved staying at this hotel. Had a great breakfast selection, room was clean and comfortable. Reminded me of the kind of rooms you would see in a Hampton Inn & Suites. But the architecture of the hotel was very cool. Historic with lots of character and fun decor. Location was excellent. In walking distance to the train station, plus lots of shops, restaurants, and tourist attractions. Great home base for touring the rest of Interlaken and the the different towns nearby and on the mountain. Would definitely stay again.

5 Anaïs 22 months ago

We had the most amazing time this weekend. The room was cosy with a stunning view, all the staff (from the hotel and the restaurant) are nice and very welcoming and the food was great. One of the best experience we had lately, we highly recommend going to this hotel

5 Kenny Kenny 20 months ago

We stayed at the Krebs hotel for 1 night in May23 & it was the best hotel (out of the 5 hotels) we stayed in Switzerland!
Rooms: We booked for 2 single rooms & we were very pleased that we were upgraded to 2 double rooms. The rooms were spacious & one of them even have a balcony. The rooms were surprisingly modern, which was contrasted to the reception & dining room downstairs. The mattresses were medium firm & the beds were big for 1 person. Bathrooms were lovely too & flush in the toilet bowl was strong. The room had provided all amenities such as toothbrush, slippers...etc. We were on the top floor & the rooms were quiet, air con was strong, our sleeps were great!
Location: The hotel is just 3 mins walk to the Interlaken West bus, train & ferry stations. McDonald's & Coop are just 1 -2 mins walk from the hotel.
Service: Pre arrival service was excellent. We asked for 2 rooms next to each other & on a higher floor, they basically granted all our requests & also upgraded us to the bigger rooms too. Reception was helpful & friendly upon our arrival, which made us evenly happy as we had just arrived in Switzerland that day.
Breakfast: For hot food, they had hash brown (in spring rolls shape), scrambled eggs, bacon, and sausages. For cold food, they had everything that you'd expect to find for a continental breakfast, plus plenty of yoghurt, fruits, & juice as well. Breakfast was tasty & foods were refilled quickly.
Overall, despite the old decoration downstairs & across the hotel, the hotel was fantastic, in terms of sleeping quality, room size, service, location, & breakfast. The only downside was the Wi-Fi as it kept losing connection throughout the night. We will 100% come back upon our next visit to Interlaken & will highly recommend it to everyone.

5 Apoorva Shetty 21 months ago

We really enjoyed our stay here. We were there for 3 nights and will definitely go back for more.
Very accessible to the main shopping areas and the train station.

Do try the fondue at their restaurant!

Business Hours

Monday	07:00am - 09:00pm
Tuesday	07:00am - 09:00pm
Wednesday	07:00am - 09:00pm
Thursday	07:00am - 09:00pm
Friday	07:00am - 09:30pm
Saturday	07:00am - 09:30pm
Sunday	07:00am - 09:00pm