588 reviews

Hôtel Bristol Genève

Name: Hôtel Bristol Genève
Address: Geneve, Switzerland
Rating: 4.5

Geneve

Rue du Mont-Blanc 10, 1201 Genève, Switzerland

Wellness hotel Bar Fitness center French restaurant Hammam Sauna

022 716 57 00

About

Hôtel Bristol Genève is a wellness hotel, bar, fitness center, french restaurant, hammam and sauna located in Geneve, Switzerland. The average rating of this business is 4.50 out of 5 stars based on 588 reviews. The street address of this business is Rue du Mont-Blanc 10, 1201 Genève, Switzerland. Hôtel Bristol Genève is open seven days a week 24 hours a day.

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FAQs

Where Hôtel Bristol Genève is located at?: Hôtel Bristol Genève is located at Rue du Mont-Blanc 10, 1201 Genève, Switzerland.
What is the contact number of Hôtel Bristol Genève?: The contact number of Hôtel Bristol Genève is 022 716 57 00
What is the email address of Hôtel Bristol Genève?: The email address of Hôtel Bristol Genève is bristol [at] bristol.ch

Reviews

5 Bill and Val P 20 months ago

My wife and I stayed 3 nights at the conclusion of a river cruise from Nice. We found this hotel to be centrally located with exceptional, professional service through out. The rooms are large and well maintained. Excellent bar service also provides quiet background live music. Breakfast is available with a wide variety of buffet items as well as option for custom made omelets or prepared eggs. Steps from the lake and short walk to old town

1 amanda valois 20 months ago

Extremely disappointed in the lack of service and care for their guests. There is a heavy plastic tissue box cover in the bathroom of our room that fell onto my toe. I have been in pain for 7 hours and have not slept the entire night as I wait for a pharmacy to open to therefore get an iced pack. My husband went down to the reception and bar area several times to ask for a first aid kit or ice pack and they claim they do not have neither of them, as ice melts, this was not ideal situation which is why we had to keep going down several times to get more. After explains it the situation, they did not ask if there’s anything they can do even after watching me struggle to walk at 7am to get more ice from the 4th floor to the bar. 4 employees looked at me funny as they watched me limp and did not have the courtesy to even ask if I was alright. The fact that they claim that there is no first aid kit is extremely alarming and dangerous for not only guests but for employees as well especially staying at a hotel of this “caliber”! we are out of country visitors and never did I expect this kind of treatment from a high end hotel in Geneva! It’s also very loud, our first night all we heard was people yelling outside our window. We arrive to a staff that does not offer to take your bags-not sure if this is a common practise. I had to call down twice to the reception for an iron and board because they forgot.

5 DOUGLAS CHIA 25 months ago

This is an excellent hotel. Exceeded expectations. Fantastic location. The most attentive front desk and concierge service we've ever received. The rooms are well-appointed and spacious. Modern, but not over-the-top chic. The fitness center has high-quality machines, but it could be larger and include an upright bike (preferably Peloton). The rooms are expensive, but given the location, it's good value for money. We'd definitely stay there again.

5 Sasha Platt 22 months ago

So glad we picked this hotel! They accommodated us at very last minute & the checkin / checkout was such a smooth process. Staff were friendly & helpful and we loved the spa amenities. Would highly recommend!

5 Michelle C 22 months ago

Beautifully decorated hotel room and clean bathrooms. The lobby is decorated nicely. It feels like you are staying at a 5 star hotel. The hotel staff were rude and snotty. Service of the staff could be better.

1 Shavarsh Melikyan 20 months ago

This hotel is representing itself a collection of scammers; I was staying there in the end of April for 3 days, and they frozen 300 CHF (100 CHF for each day) as a deposit from my credit card and they told me that after few days from my check-out I will receive my money back; now it is June, and I was contacting with them on a daily basis regarding my money's returning, but they are simply not returning it and just say "we are so sorry, that's the fault of our partner which is responsible for deposit stuff".

Guys please DO NOT visit this hotel if you do not wish to lose your money by no reason!

5 V B 21 months ago

Excellent hotel, for the price a jewel value.
Very warm and welcoming stay, would definitely come back to this hotel next time I will be in Geneva. Also very child-friendly.

5 Randeep 24 months ago

Rooms were recently refurbished and felt like a brand new room in the one we stayed in. Spacious for the city. Clean and modern. Had to ask for a kettle but the staff were quick to provide one.
Didn't have dinner at restaurant but did have drinks at the bar which was warm and cosy. Pricey drinks but as expected for Geneva.

Staff in general very friendly and attentive, including bar staff as well as at reception. Lilat was extremely helpful during our short visit and gave great advice where to visit, as well as Ola who again was very friendly.

Only disappointment was that we stayed for 3 nights and on 2nd day I received an email that the jacuzzi and hammam were closed for annual maintenance for next week or so. I had emailed the hotel ahead of time and was told the facilities are open. They should of been honest and told me the annual maintenance window instead of after we've checked in.
Having said the the time we got to use the facilities they were great, as well as the gym and sauna which remained open.

Recommend staying here, good price for Geneva and location. Exceeded expectations.

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