1
Rob Roman 24 months ago
First and foremost, walking into the restaurant there were 6 people crowded around the front door smoking. Ya, I know it’s a huge problem in Switzerland. I live here and still can’t believe people don’t realize smoking kills you and those around you, pretty dumb…but a business doing nothing to push people a couple of meters from your entrance with a sign or recommendation sets a poor entry impression for patrons that don’t smoke. I almost didn’t walk in. Upon walking in, we were not greeted to be seated for several minutes, left wondering if we needed to do more. Our server was very personable and accepted that we had some food intolerances and said he would note this to the kitchen. The caesar salad, for 17 francs was very small, maybe 25 g of bacon and a few grams of parmesean. There was not much flavour, needed more lemon and anchovie, in my opinion, but the romaine was fresh and crispy, just wish there were a few more leaves to crunch on. Wish they brought us a salt and pepper grinder and had to reach to the next table over, service could have been a little more thorough. The biggest problem I had was that although I declared that I am diabetic and cannot eat any sugar (I am very strict low carb), my bison steak arrived on a plate with a sweet jus all around it and on parts of it. The eventual solution was to exchange the plate only, which I accepted because we had waited near 30 minutes for the steak in the first place then it took about 5 minutes for us to get a server’s attention to address the matter and then another 6-7 minutes to exchange the plate, meanwhile, my son was eating his filet (ordered medium, delivered rare). By the time my steak arrived back, my bernaise was cold and thickened and my green beans were also cold. At first, I let this all go because I didn’t want to cause a scene because I was having a nice one-on-one time with my son, but now, the next day I am much more annoyed and considering returning to complain more emphatically in person. Even as I write this review, I have downgraded the stars from 3 to 1. I felt the restaurant is trying to be high end, but it missed the target with me and I will not be able to recommend it or return for another meal.