76 reviews

VISIONAPARTMENTS BASEL AG

Name: VISIONAPARTMENTS BASEL AG
Address: Basel, Switzerland
Rating: 3.3

Basel

Nauenstrasse 55, 4052 Basel, Switzerland

Serviced accommodation Apartment building Furnished apartment building

061 271 24 65

About

VISIONAPARTMENTS BASEL AG is a serviced accommodation, apartment building and furnished apartment building located in Basel, Switzerland. The average rating of this business is 3.30 out of 5 stars based on 76 reviews. The street address of this business is Nauenstrasse 55, 4052 Basel, Switzerland.

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FAQs

Where VISIONAPARTMENTS BASEL AG is located at?: VISIONAPARTMENTS BASEL AG is located at Nauenstrasse 55, 4052 Basel, Switzerland.
What is the contact number of VISIONAPARTMENTS BASEL AG?: The contact number of VISIONAPARTMENTS BASEL AG is 061 271 24 65

Reviews

4 Daniel Craciun 22 months ago

A nice play to stay in Basel, with a interesting design and fully furnished rooms. It has everything you need, small kitchen in the room, big common kitchen, washing room with new washing and drying machines. The staff was polite at least during my stay. I have stayed there for 2 months in 2 different rooms. You have a pool on the roof where you can sit and relax. They also have a small gym. The train station is really close.
Overall a good experience.

Only downside in my opinion is the noise isolation, which can be improved. Most of the times you can hear people and noises from the hallway or next door.

5 Pratyush Das Kanungo 20 months ago

We stayed at Vision Apartments Basel for a weekend to explore Basel city and Art Basel. The location of the apartment is the best you can hope for. It is only 5 minutes walk to the Basel main station and to the supermarkets and restaurants. The studio apartment was quite big for two people, well equipped with everything you need for a short or long stay, and very stylish.

2 Daniel Fazio 22 months ago

The mattress were so uncomfortable. I now have a horrible back pain that ruined my long weekend in Basel. The last night we were evaluating if just going back home rather than spending an other night of back pain.
The room were warm, impossible to regulate the temperature and a constant buzzing sound of the "ventilation system".
Wish i would have given more importance to all the other reviews who warned about this.
What's the point of a cheap beautiful apartment if you you can't sleep nor enjoy your staying.

1 M Patisserie 22 months ago

Worst customer service ever!!!
The ventilator in our room and some other high-pitched noise from some electric stuff in the closet are very loud and nonstop that we could not sleep during the night. Customer service is helpless to find a solution, also, they just don't care about their guests either.
Sure, the room is very pretty and clean with a reasonable price, but what do you need these for if you have trouble sleeping in the room?!
Some other strange things about this hotel are:
-u003eEverything is done digitally and remotely, the customer service is supposedly 24/7 but is actually occasionally available via Email. You can only pray that you don't encounter any problems in the night because NO ONE is gonna help you.
-u003eThey do provide several numbers for customer service but none is reachable. There is also no phone in the room, meaning that if you don't have a Swiss phone number you'd have to pay a lot roaming fees calling them, well, if they ever pick up.
-u003eThere is a long inventory list that you have to check on your own. Never experienced such a thing anywhere else.

2 Thomas Anderson 22 months ago

They have a very strange policy of self check-in, which requires you to send a scan of your ID- something I was made aware of only a few days prior to arrival and no alternative. There is no customer service whatsoever- the provided phone contacts are disconnected and there is nobody at reception. The rooms are just about ok, but not worth the stress and inconvenience.

1 Geraldine Valentijn 22 months ago

After a long 5h journey with a 3 month old baby, we could not enter the building and room due to technical issues. There was a network issue and therefore codes were not working. We had to wait for over 2 hours in front of the building for a technician to arrive. Once the technician finally arrived, he opened us the door to the room, but the problem was that we could not go out, as the entry codes were not functioning. We had to wait the following day until 1pm for the issue to be solved. Meaning, our whole evening was waisted as we could not go for dinner and visit the city, but also half of the following day we stayed in the room.

We do want to give the Manager a star, as he then upgraded our room and gave us free parking. He was very helpful but we lost 24 hours of our stay.
The whole experience was horrible and stressful, moreover with a new born.

3 Richard Hay 20 months ago

A nice apartment with good facilities in a good location, however I got two bad night's sleep because the apartment was way too hot with no temperature control and they play music in the corridor outside which you can hear whilst you are trying to sleep

3 Florian Habenicht 25 months ago

One word to describe my stay is 'meh'.

Location is okay-ish, the room was clean and comfortable, yet it only featured a double bed (tight for two). The amenities by the kitchenette were fair. What surprised me is that our friends were given a room with king-size for the same price, so we must have been unlucky.

The hallways is horrendously decorated and smelled constantly of very strong air freshener

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