495 reviews

Sorell Hotel Seidenhof

Name: Sorell Hotel Seidenhof
Address: Zuerich, Switzerland
Rating: 4.3

Zuerich

Sihlstrasse 9, 8001 Zürich, Switzerland

Hotel Taxi service

044 228 75 00

About

Sorell Hotel Seidenhof is a hotel and taxi service located in Zuerich, Switzerland. The average rating of this business is 4.30 out of 5 stars based on 495 reviews. The street address of this business is Sihlstrasse 9, 8001 Zürich, Switzerland. Sorell Hotel Seidenhof is open seven days a week 24 hours a day.

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FAQs

Where Sorell Hotel Seidenhof is located at?: Sorell Hotel Seidenhof is located at Sihlstrasse 9, 8001 Zürich, Switzerland.
What is the contact number of Sorell Hotel Seidenhof?: The contact number of Sorell Hotel Seidenhof is 044 228 75 00
What is the email address of Sorell Hotel Seidenhof?: The email address of Sorell Hotel Seidenhof is seidenhof [at] sorellhotels.com

Reviews

5 Sherry Z 20 months ago

This is the best value hotel in Zurich, great location very close to Zurich HB/city center, excellent service, and the room design is just fabulous, elegant and classy. The room is equipped with everything - a mini fridge, coffee maker, big ????, comfy bed and pillows, slippers, yoga mat, and a toilet that can shoot water to wipe you…

1 640 TAG 19 months ago

2 nights here. The hotel itself is fine. Tastefully refurbished, with a dose of quirkiness. We had two linked rooms, with a small sitting room and balcony (with a total non-view). Check in was polite and efficient. Breakfast was excellent, with high quality buffet and eggs cooked to order in front of you. Kept running out of fruit juice, however. Replenishment could be better.

We were in the mid European heatwave, reaching 37C in the afternoons. When we first entered the rooms, the "aircon" was on at full and incredibly noisy blast, yet the rooms felt very warm. I assumed they've just turned it on prior to our arrival. After a very hot evening out, I was relishing a cool bedroom to sleep in (having left the "aircon" on whilst out). Arriving back, I was dismayed to find my room was 28C. I went down to reception, but the night staff were completely uninterested and unsympathetic. He said "we don't have air conditioning, we have air movement". I said it was utterly useless, and he said that the Swiss government had banned air conditioning. There was nothing he could do. I returned to my room and sweated the night away with no sleep whatsoever. I felt truly terrible in the morning. The morning staff were far more understanding and offered to put fans in the room, which did help but only slightly.

This place is not remotely cheap (even for Zurich, where everything is at least 50% more than you would pay anywhere else), and especially the rooms we had. Tripadvisor shows aircon as an amenity for the hotel, and for this price I would simply take it for granted. To say aircon is "banned" is patent rubbish, as we went into dozens of shops, bars, restaurants that were crisply cool. I checked the hotel's main competitors and all have full aircon. I did some research, and it seems the government are indeed making it difficult to put aircon into new builds and refurbs. Seidenhof needs to get lobbying, as these weather events are going to become much more frequent and nobody is going to pay its prices to stay in a hotel with no aircon. This ruined our stay in Zurich.

If the Swiss government are serious about the environment, they should tax out of existence the nose-to-tail supercars that clutter Zurich's roads instead of targeting the one thing that makes living with climate change tolerable. Whilst they're at it, they should also ban plastic drinking straws (as in the UK), which do such terrible damage to marine wildlife.

3 geozed13 19 months ago

The room was a tiny 12 meters sq. Make sure you book a bigger room. No air-conditioning, but it's a great location with a beautiful courtyard.

5 Ruchika 24 months ago

Best location, and best value for money in Zurich hands down. This hotel was just recently renovated and the rooms are small but stylish. The staff is friendly and the brekkie is good, but the location cannot be beat.

5 Amy Phan 19 months ago

Beautiful hotel. Very clean.
Location was central and short work from HB station.

5 Panagiotis Kokkinakos 24 months ago

Excellent position, in a walking distance practically from every major point of interest in Zurich.
Fast and credible free wifi.
Tasty breakfast with nice variety and nice coffee.
Polite staff. However, willing to have a drink at the lobby on a Sunday night, noone informed us that the bar follows the restaurant's schedule and does not serve on Sundays.
The rooms are clean and very well equipped (nice beds, hot water, mini fridge, safe, ironing board, TV, great automations etc.). They could be more spacious though.
The 50€/night reservation for mini bar and other possible consumptions is excessive.

3 Nibu George 21 months ago

It's too expensive and for that money the room provided was very small. Maybe it's OK for 1 person. The breakfast was OK. The location is only the best part as it is at the centre of the city

1 Kevin G 20 months ago

I paid a deposit (CHF200) for two rooms and only received the refund for one. After questioning why I have not received the refund for both they said they had no card details for the second room, which doesn't make sense since it is compulsory to make a deposit upon check in and they have a record that we checked into both rooms, so how is it possible to have no record of deposit?? I'm still dealing with the issue more than a month after my trip and have to follow up multiple times before they bother to respond. Needless to say the experience has been very frustrating.

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