161 reviews

Salt Mobile SA

Name: Salt Mobile SA
Address: Zuerich, Switzerland
Rating: 1.7

Zuerich

Hardturmstrasse 161, 8005 Zürich, Switzerland

Telecommunications service provider Taxi service

0800 700 700

About

Salt Mobile SA is a telecommunications service provider and taxi service located in Zuerich, Switzerland. The average rating of this business is 1.70 out of 5 stars based on 161 reviews. The street address of this business is Hardturmstrasse 161, 8005 Zürich, Switzerland.

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FAQs

Where Salt Mobile SA is located at?: Salt Mobile SA is located at Hardturmstrasse 161, 8005 Zürich, Switzerland.
What is the contact number of Salt Mobile SA?: The contact number of Salt Mobile SA is 0800 700 700

Reviews

1 Tengri Kut 19 months ago

Salt keeps sending additional bills from a completely different account number. After nearly 50 painful calls / chats and as many promises still nothing is resolved! If you try to cancel your contract, they will lie on the call about the conditions as they don't keep their promises and sometimes even try to intimidate you. Salt also specifically wants you to call them if you want to cancel your contract, so it's a trap. What kind of people are working here, scammers?! How does a company like that even exist in Switzerland?! It definitely needs an investigation.

1 Samuel Schürpf 24 months ago

Its unbelievable that such a big company has not yet managed to get automatic charges to ones credit card! How does your business survive? Also, charging for payment reminders is in today's age of automation just ridicules.

1 Frieder Wittmann 23 months ago

Terrible company. Try to cancel your #SaltFiber because you moved. Can't do it online. Spend 30min on their robot hotline. Pay several hundred CHF just to get out. Do yourself a favor and stay away from this company.

1 Daniel Lukas 26 months ago

Insufficient communication. Misinformation by customers upport leading to an initiation of debt collection . Salt billed me CHF 199.95 for allegedly cancelling the contract too soon. I applied for a transfer of my mobile number, after the expiration of my contract with Salt. I will not use Salt again.

1 Jeremie K 29 months ago

Worst phone Company in switzerland based on STEALING from their clients, hanging up on you when you try to ask for an explanation!!! They basically charge 30.- at every single bill because you supposedly pay late, when in reality they purposely send you the bill late so that the amount of days you have to pay their bill is shortened. Then they use that as an excuse to add the 30.- Disgusting client service, horrible 4g service in the heart of most of the main cities. Go to any other provider but them!!!!

1 Ursula Kagi 43 months ago

Am having endless trouble with Salt. Was approached to switch over to them. Received a "example contract" and was bombarded with messages from them. Got so frustrated I told them I no longer want to switch over to them. This has been going on for approximately three weeks now. I am still receiving messages CONFIRMING MY SWITCH OVER!!!!! Have made various calls, written email but to no avail. No one can sort the problem. Phoned my current provider Sunrise and and must admit am not getting much help from them. Advised them I am not switching over but all they tell me I must sort it out with Salt. No one at either provider will give me a Head Office number or put me through to a manager.
This morning SALT sent me my "new Sim Card" which I refused to sign for. Still waiting for answer from both providers to hear what has been done to sort out the problem. Am at a loss for words.........

1 Bernhard Huessy 43 months ago

i thought the reviews have been exaggerated when I joined Salt in 2018. turns out they where right on spot.
the range of Salt disappointments is long, so lets stick to the essentials:
a) they can change & extend your contract without reviewing it with you, so make sure you read all the silly marketing SMS (because of 20 blabla texts, you get 1 of relevance).
b) bad profit optimization, it can happen that you lose certain features of your subscription without prior info (or it was my oversight due to marketing text overflow).
c) they are not 1% flexible to end subscriptions before the official end, an Exit will cost you 200.00 CHF
d) the voice-quality during calls is surprisingly bad, it ranks even below my intercom.

sorry if you are also in, if you consider Slat I am here to tell you don’t.

1 alex 31 months ago

they called me like 3x and left a "blank" message without saying anything on my voicemail. after the third time of having the same missed unknown call on my phone I decided to call back. Turns out it was Salt that wanted to "win me back" as a customer. I dont appreciate this calls at all! should be illegal and I'm annoyed by companies that just call people to sell their stuff.

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