748 reviews

Mercure Hotel Stoller Zürich

Name: Mercure Hotel Stoller Zürich
Address: Zuerich, Switzerland
Rating: 4

Zuerich

Badenerstrasse 357, 8003 Zürich, Switzerland

Hotel Bus stop

044 405 47 47

About

Mercure Hotel Stoller Zürich is a hotel and bus stop located in Zuerich, Switzerland. The average rating of this business is 4.00 out of 5 stars based on 748 reviews. The street address of this business is Badenerstrasse 357, 8003 Zürich, Switzerland. Mercure Hotel Stoller Zürich is open seven days a week 24 hours a day.

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FAQs

Where Mercure Hotel Stoller Zürich is located at?: Mercure Hotel Stoller Zürich is located at Badenerstrasse 357, 8003 Zürich, Switzerland.
What is the contact number of Mercure Hotel Stoller Zürich?: The contact number of Mercure Hotel Stoller Zürich is 044 405 47 47
What is the email address of Mercure Hotel Stoller Zürich?: The email address of Mercure Hotel Stoller Zürich is info [at] stoller.ch

Reviews

3 Claudine Castro 20 months ago

Great rooms, but poor service! Receptionists are rude and just ignore you when you pass by the lobby, no hello nor goodbye’s to be heard from them.

Safety is poor as well. The receptionists would take your room keys when you leave the hotel and give it back to you right away without any confirmation that you are indeed the guest; this makes robbery unbelievably easy. Housekeeper can simply enter your room, even when you are inside, without prior knocking.

Oh, no microwave in the rooms and the dining hall too!

1 SULAIMAN SHAHEEN 20 months ago

1-The reception team (2 ladies) have to be trained more to respect the guests and to be more flexible and smiles.
2- The parking fees is expensive and need to be reviewed and to have some discounts for the members.
3- The room size is small and not suitable for the money paid.
4- We are nearly to 2024 and the key room is very old style without any kind of security and not any kind of security for using the lifts.

4 Alejandro Chavez 22 months ago

Attention is great. They are very friendly and ready to help with everything you could need.
The hotel is clean and well organized. The rooms are small but you don't need more if you are in Zurich as tourist. Parking is just at the front of the hotel. The only detail is the courtains, that don't close well and all day light filters in the room making it difficult to sleep in.

4 Arani Das 22 months ago

Excellent hotel for this price in Zurich. We had initially booked with Hotel Olympia across the street but on reaching there we found we had been upgraded to this hotel for the same price, which was quite a positive surprise for us. We had to wait a bit for our room to be ready though after completing check in formalities, but the staff were cooperative. The room is quite small, but everything is top notch and clean and tidy. Its outside the main old town and touristy places, but easily reachable from the central station by tram in 15 minutes. Would definitely recommend this place for a budget stay in Zurich.

3 Stephanie Del bosque 20 months ago

Is not that bad, but it needs to improve lots of things, like for example adding a ramp from the lobby to the elevator, and other things about the room.
I will recomnend to book in another hotel.

One good thing is that the tran is literally outsise of the hotel and you have a mini supermarket nearby to get some water or so.

4 Mina Kalinovic van Dijk 24 months ago

Everything is clean, nice and normal. Nothing fensi, nothing special.
They are nice and friendly so give them bonus starts for that.
Hotel is old but looks good still. And it's in a good place if you are from airport, literally 10 min with the trein and then 10 min walking.
Breakfast was good. Really good.

5 DOMI R. 22 months ago

The staff is very helpful, friendly and professional. Had a excellent stay and really enjoyed. Our thanks to all the wonderful people.
Greatly appreciated.

1 Sherehan Ashraf 20 months ago

I broke my leg falling of your stairs because u don’t have a place to drag the bags and people have to carry it.
Your staff watched as i fell. Refused to help by calling for assistance and continued working as if nothing happened.

I had to pay for x-rays, medications etc. and now am in a cast.

Horrible experience horrible customer service

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