210 reviews

Lycamobile AG

Name: Lycamobile AG
Address: Zuerich, Switzerland
Rating: 1.8

Zuerich

Hermetschloostrasse 73, 8048 Zürich, Switzerland

Telecommunications service provider Taxi service

044 555 23 23

About

Lycamobile AG is a telecommunications service provider and taxi service located in Zuerich, Switzerland. The average rating of this business is 1.80 out of 5 stars based on 210 reviews. The street address of this business is Hermetschloostrasse 73, 8048 Zürich, Switzerland.

Photos

FAQs

Where Lycamobile AG is located at?: Lycamobile AG is located at Hermetschloostrasse 73, 8048 Zürich, Switzerland.
What is the contact number of Lycamobile AG?: The contact number of Lycamobile AG is 044 555 23 23

Reviews

1 Vladimir Macko 21 months ago

Their service is nearly a scam. A total waste of money. Customer service impossible to reach in other languages than English. After long effort you reach a customer service India to tell them your credit and unlimited data subscription disappeared. Response: "you have no credit and no subscription in the system. You have to buy it first! You can end the call now". Beyond useless...

5 Mati 22 months ago

I recently got a sim card with this company in Switzerland. Initially I had some issues with the activation of my bundle but apart from that everything is going smoothly. Wifi works fast and effectively, calls included, very good prices and excellent customer service by email or chat.

1 Pentacz 20 months ago

one of the cheapest mobile operators. in exchange basically no customer service, you won't ever resolve any issue with them. buggy, unhandy phone app. no message if you run out of minutes/internet (you can loose a lot if you don't watch out) etc

1 Tom Mitt 22 months ago

Horrible Company. Due to a system error from their App a charge was credited not to my phone number but to another phone number. After 2 months customer service said it is my fault that the money went to another number than mine. Additionally they are sending emails that nobody can read. Customer service by phone is not accessible. Due to events like this it is even more expensive with them then with other companies. Stay away from them.

1 Domenico Nocera 21 months ago

SCAM COMPANY. I buy the SIM card and they told me is unlimited data and in less the one month I’ve been out of data . When I check they told me I’ve been 15gb with 15 more for free. I top up with 2gb more and is gone in less than half hour. After I check in my iPhone the data I use since I got the sim and is 15.7GB and almost I’ve been using the wifi . Scammerssssssss

1 carla teixeira 25 months ago

Giving one star because zero is not possible.
Lyca has definitly the best offers in the Swiss market, but they are all imaginarium... sim cards that never arrive, paying bundles that never get activated, its a huge waste of time and money.The costumer service is useless and will not solve anything by phone, you have to send an email, and wait days/ weeks until you hear from them... but not with a solution.
STAY AWAY FROM THEIR TRAPS... TOO GOOD TO BE TRUE, BUT ITS FAKE.

1 Ano Nym 26 months ago

Strange Company.
I could not activate any tarif nor using my credit, even 2 weeks after registration.
After its been settled (customer service was not helping at all), it was the wrong tarif.

But the very strange thing is....:
1. only 45% of SMS are being transmitted to the Phone No. I initially send it to. ?? Where are my other text going? I dont know and so doesnt the Support.

2. I tested the SMS and send 10 SMS to my other mobile.
I received only 4 SMS and one was my Text and exact time, but from another UK mobile phone number?
How is that possible? I received my text but with 004479xxx instead of my own mobile number +4177xxxx ?

Calls are ok, 99% going through

3. All missing SMS are being deducted also from my allowance.
Even though they did not arrive at my friends mobile nor my own test SMSs...

I tested SMS to all Swiss, French and German Mobile Operators. With friends and family. Only 45% are going through.

Swisscom said, they are using Internet on swiscom network but having own SMS-Gateways and they do not use Swisscom Gate ways... So they dont know, what happend to my SMS?

Customer service is closing chat, if they cant answer your question.

1 Jarrus Z 20 months ago

Customer support useless wasted my money without getting any service

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