2706 reviews

Hotel Crowne Plaza Zurich

Name: Hotel Crowne Plaza Zurich
Address: Zuerich, Switzerland
Rating: 4

Zuerich

Badenerstrasse 420, 8040 Zürich, Switzerland

Hotel Conference center Wedding venue

Service Options Dine-in Takeaway Delivery

044 404 44 44

About

Hotel Crowne Plaza Zurich is a hotel, conference center and wedding venue located in Zuerich, Switzerland. The average rating of this business is 4.00 out of 5 stars based on 2706 reviews. The street address of this business is Badenerstrasse 420, 8040 Zürich, Switzerland. Hotel Crowne Plaza Zurich is open seven days a week from 12:00pm to 02:00pm.

Photos

FAQs

Where Hotel Crowne Plaza Zurich is located at?: Hotel Crowne Plaza Zurich is located at Badenerstrasse 420, 8040 Zürich, Switzerland.
What is the contact number of Hotel Crowne Plaza Zurich?: The contact number of Hotel Crowne Plaza Zurich is 044 404 44 44

Reviews

5 Miklós Bendegúz Gergye 20 months ago

I spent 6 nights in this hotel and overall, my stay was amazing. Staff was always helpful and kind to all guests even tough to hotel was always very busy. My bed was clean and comfortable. The selection at breakfast is amazing, literally, I couldn't choose what to eat as there were many options. My room was cleaned every day, so I enjoyed its perfection after each working day. The location of the hotel is also amazing, you can easily rent a scooter or take the tram which is only 4-5 minutes' walk. I can definitely recommend this hotel.

0 Adenski 20 months ago

We arrived and were welcomed as Priority Guest members. Although the room was smaller than expected the service more than made up for the lack of square feet.

The staff was very eager to hear our thoughts about our stay and took care of them and then some.

0 Dtaparia86 19 months ago

My stay at Crowne Plaza was for 4 nights. Overall it was a reasonable stay given that the bed was comfortable and the room was cosy. It was a bit over priced. The location was convenient with bus and tram stations closeby.

I personally faced an issue with the broken and leaking bathroom tap, which was not fixed despite raising it to the hotel staff.

Finally, I opted for the sustainability option by not asking for housekeeping every day, but did not get the points for it.

3 E Ker 19 months ago

Great hotel if you are going to a show or game at the Letzigrund stadium as it's only a 5 min. walk.
The room was clean and looked nice. They have a big parking under the hotel so that is very convenient! Easy to get to from the highway.
I also had breakfast here and the variety of choices was good.
There is public transport in front of the hotel so you can easily go explore the beautiful city of Zürich.

Now here's my reason for 3 stars for room and service:
The room was rather on the small side. Even the TV was small. Not that you're there to watch TV but still...
I found some trash from the previous guests - not much but in my opinion that wasn't properly checked and it made me wonder what else wasn't properly checked.
The desk chair had some very questionable stains on it...
It was busy at check-in and the employee who checked me in quickly "dismissed" me and moved on to the next person before telling me or before I could ask things about the parking, where the breakfastroom was, where the swimming pool was, ... and I couldn't find this information in the room either. I later on went back to reception when there was nobody there and asked about breakfast and the lady gave me the information I need but couldn't refrain from rolling her eyes at me?!

I was very excited staying here before check-in but felt underwhelmed during my stay.
Is it a bad hotel?! Of course not. The things I mentioned are nothing major but also not something I would expect from a hotel in the price segment.

0 AnhT 20 months ago

We stayed in this hotel for 2 nights with 2 different reservations.

The second night I came down to see the receptionist to re-key since we stayed on the same room for the second reservation.

In the middle of the night, around 12:45 AM, we heard the door was opened and closed right away and a voice of a man said sorry.

My husband and myself woke up and didn't know what was going on. After a couple of second, my husband asked the gentleman thru the door and he said that he was a security guard. He said that we need to come down to check if who was inside the room, He also said that we need to come down to see the front desk. My husband told him that we were not going anywhere. Then we called the front desk, asking to speak to the supervisor. After two minutes, the supervisor called us back and apologized for the disturbance. He also offered us the breakfast for the morning. I was scared and not able go back to sleep until 4AM.

Around 8:30 AM, my husband went down and talked to the supervisor since the manager was on his meeting. My husband told the supervisor about the incident. He promised would speak to the manager.

Around 2PM, we get back to the hotel, the manager, Christopher-Vincent Jungfer came out and apologized for the incident. We told him they should not did that in the middle of the night. They could wait until the next morning to talk to us if they thought the check in was a mistake, or worst case scenario, they should call us instead of sending a security guard came up and invaded our privacy.

He then later credited back the night back to my IHG account as I requested.

I just want report this incident just for IHG has a lesson learnt for the all hotels.

Thank you,

Anh Tran

5 Rachit Arora 20 months ago

Great location, quick check in, very easily accessible by public transport. The people here are probably the most courteous in all of Switzerland. Had a great experience as the rooms were clean and had a good view too. Although the room was a little small it had all the necessary amenities, loved it

0 Ramer44174 21 months ago

I stayed at Crowne Plaza with my brother during a holiday visit. We had so much fun together. The staff were friendly and welcoming, amenities were prepared for us to use. Breakfast was verygood but I would suggest that you add some more to choose from and make sure the fruits are served fresh everyday. As for bathroom amenities, it will help that you put in bigger bottles of lotion instead of those small throw away plastic ones. I love staying in Crowne Plaza.

3 Ashweni Miranda 20 months ago

This hotel is probably best suited for business travellers. Not for those on vacation and/or who want to have a relaxing time in Zurich. The service isn't the best during peak months (staff weren't exactly friendly or welcoming during our stay) and the standard rooms are really small.

Business Hours

Monday	12:00pm - 02:00pm
Tuesday	12:00pm - 02:00pm
Wednesday	12:00pm - 02:00pm
Thursday	12:00pm - 02:00pm
Friday	12:00pm - 02:00pm
Saturday	12:00pm - 02:00pm
Sunday	12:00pm - 02:00pm