93 reviews

The Bike

Name: The Bike
Address: Pully, Switzerland
Rating: 4

Pully

Av. de Lavaux 4, 1009 Pully, Switzerland

Bicycle store Bicycle repair shop Outdoor sports store

Service Options In-store shopping In-store pick-up Delivery

021 711 12 80

About

The Bike is a bicycle store, bicycle repair shop and outdoor sports store located in Pully, Switzerland. The average rating of this business is 4.00 out of 5 stars based on 93 reviews. The street address of this business is Av. de Lavaux 4, 1009 Pully, Switzerland. The Bike is closed on Monday and Sunday, and other days it is open from 09:00am to 05:00pm.

Photos

FAQs

Where The Bike is located at?: The Bike is located at Av. de Lavaux 4, 1009 Pully, Switzerland.
What is the contact number of The Bike?: The contact number of The Bike is 021 711 12 80
What is the email address of The Bike?: The email address of The Bike is info [at] the-bike.ch

Reviews

5 Kate Thorne 23 months ago

I recently bought my first performance Specialized bike with The Bike. I am delighted with every aspect of the process. Matthieu provided great support throughout, I was kept up to date with the delivery timings, and when the plan A bike was not available, he provided great advice on how we could develop a plan B, and honestly it's better than I could've hoped for. I was able to do a test ride and he spent an hour explaining all the specifics before I took the bike home. Thank you!

5 Stefano Agostini 20 months ago

I found the staff working at The Bike extremely friendly and helpful. A particular thank you to Medhi, who was very proactive and provided useful advice on how to fix my bike with a genuine view to help me.

5 Emanuele Facchinetti 22 months ago

Super efficient and kind! My di2 gear stopped working while I was crossing Lausanne in the middle of a long tour. I stopped by asking for help. They immediately provided their help and charged my di2 battery without asking for any compensation. In the meantime I could take a look at the shop, which is amazing!

5 Brigitte Imfeld 21 months ago

Very helpful and friendly. Nice store! - We would be customer when we were living in Lausanne Area. But Berne is a little bit too far away.

1 Luigi Bagnato 31 months ago

Bought a Specialized bike in February. Sorry to say that up until now I had a deceiving customer experience. I am a happy customer in many other shops in the city like Velomania and Cycles Ricca. I love my new Specialized but the idea of interacting with the shop gives me cramps at the stomach.
I seriously hope things are gonna change.

5 sam k 43 months ago

Always very helpful and knowledgeable and ready to answer questions even if I don't end up buying something. They are on the expensive side but you get what you paid for.
I have got two bicycles from them and some accessories over the years but mostly got tons of knowledge. Thank you so much.
I feel that their strongest part is service and personal advice so comparing their prices with on-line shops is particularly unjust.

1 Richard Pettit 55 months ago

Unhelpful, went in with a puncture as I unfortunatly got caught out on a ride - happens to most cyclist at some point I guess. For a simple job they instantly said we cant do it before stating two or three days. I would have happily brought the items and changed it myself, but after such a poor attitude from the mechanic I decided to walk home. Disappointing as a simple 5 min job and a smile would have undoubtedly won more business. Even if you are busy today, tomorrow and the next day... giving a customer a bad experience is never good for business.

5 Karen Hodgman 91 months ago

I've been to The Bike multiple times and due to excellent customer service and knowledge I bought my new bike here. The bike was a great deal and I am loving it. The care taken to make sure the pedals, seat, etc. fit me was an added plus.

Business Hours

Monday	Day off
Tuesday	09:30am - 06:30pm
Wednesday	09:30am - 06:30pm
Thursday	09:30am - 06:30pm
Friday	09:30am - 06:30pm
Saturday	09:00am - 05:00pm
Sunday	Day off