229 reviews

Steiner Group AG

Name: Steiner Group AG
Address: Luzern, Switzerland
Rating: 4.2

Luzern

Fluhmühle 9, 6015 Luzern, Switzerland

BMW dealer Auto repair shop Used car dealer

Service Options In-store shopping In-store pick-up

041 248 70 48

About

Steiner Group AG is a bmw dealer, auto repair shop and used car dealer located in Luzern, Switzerland. The average rating of this business is 4.20 out of 5 stars based on 229 reviews. The street address of this business is Fluhmühle 9, 6015 Luzern, Switzerland. Steiner Group AG is closed on Sunday, and other days it is open from 09:00am to 04:00pm.

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FAQs

Where Steiner Group AG is located at?: Steiner Group AG is located at Fluhmühle 9, 6015 Luzern, Switzerland.
What is the contact number of Steiner Group AG?: The contact number of Steiner Group AG is 041 248 70 48
What is the email address of Steiner Group AG?: The email address of Steiner Group AG is info [at] steiner-group.ch

Reviews

5 James Albietz 19 months ago

I started using the Steiner group to service my BMW nearly 2 years ago after moving Cantons. I’ve had two services with them and up till now, I have been very satisfied with the friendliness of the staff.

During the second service some work was not performed optimally causing an issue, but I would like to personally commend Gazmend Sopi, who took a lot of time and effort to rectify the problem to a satisfactory outcome for both myself and the garage. Because of this issue I would probably have given 2 stars, but due to Mr. Sopi’s positive resolution, I award 5 stars.

5 J. Olvera 43 months ago

We were on vacation in the Lucerne area when our car suffered a malfunction that would prevent us from driving further. We contacted Steiner BMW who received us in the middle of lunch hour, diagnosed the problem with our car, provided us with a replacement car while our car got repaired overnight. The service was outstanding and efficient. They saved our vacation and we will always be grateful. Mr Sopi in particular was very professional. Thank you to all the staff at Steiner BMW!

1 Joseph Keleher 55 months ago

Horrible Experience with Leasing - I professionally prepared and returned the my 650ix after 3 year on the specified date and because I leased an M850 BMW at a competing garage have received the cliche unprofessional and poor treatment when returning the car.

See pictures of the car that went back combined with the unprofessional email, illegal and un reasonable demands and sloppy unprofessional calculation

-After a good customer experience over the years Im very disappointed !!! Especially when leasing an new flagship BMW - the customer experience is broken-

5 filippo ghioldi 79 months ago

Mr. Götschl is the person I dealt with and he is really a very nice person, excellent salesman besides being a real Gentleman. I will be looking at this dealer if I will be thinking about my new BMW. Thank you !

1 Hiva Pouri 91 months ago

Most expensive leather seat ( merino)cracked after 1 year of use and they dont have any person to check if its under warranty or not. For such a quick check they want to have the car for entire day and need to pay replacement car rental if they dont accept under warranty. Funny

5 Adrian Szydelko 67 months ago

Great customer service, very pleasant overall experience, professional, knowledgeable and couertous staff. Highly recommended. I am very glad to buy my BMW here.

5 Bartosz Bałazy 91 months ago

The best experience with dealership one can imagine. Professional, friendly and very customer oriented. 5/5!

5 Oliver Ramuz 21 months ago

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Business Hours

Monday	08:00am - 12:00pm
Tuesday	08:00am - 12:00pm
Wednesday	08:00am - 12:00pm
Thursday	08:00am - 12:00pm
Friday	08:00am - 12:00pm
Saturday	09:00am - 04:00pm
Sunday	Day off