43 reviews

Lubag AG

Name: Lubag AG
Address: Luzern, Switzerland
Rating: 3.2

Luzern

Landenbergstrasse 34, 6005 Luzern, Switzerland

Real estate agency Bus stop

041 360 00 50

About

Lubag AG is a real estate agency and bus stop located in Luzern, Switzerland. The average rating of this business is 3.20 out of 5 stars based on 43 reviews. The street address of this business is Landenbergstrasse 34, 6005 Luzern, Switzerland.

Photos

FAQs

Where Lubag AG is located at?: Lubag AG is located at Landenbergstrasse 34, 6005 Luzern, Switzerland.
What is the contact number of Lubag AG?: The contact number of Lubag AG is 041 360 00 50

Reviews

1 Sara Formentin 30 months ago

Absolutely unprofessional. I was looking for an apartment, found one that I liked through this agency. Visited the apartment, submitted my request (after being told that nobody was interested in the property), so I was confident that I would be able to move in smoothly. I kindly asked them to check my details quickly, as I needed a place to stay quite soon, but of course they couldn't promise me anything, which I understood. However, just one day later, they email me saying that they were able to stipulate a contract with another interested person (after having specified that NOBODY was interested in the property), hence the apartment was no longer available. Poor treatment, stay away from them.

5 Christina Wilhelm 21 months ago

I am in the middle of looking for a new apartment, everyone is being as helpful as is possible.

1 Claudia V 67 months ago

Very bad experience. Contacts are very short and worth many missing information. People working there don't tell you everything so at the end you have to pay more without knowing why. We got messages complaining that we left dogs outside the door and that could have been a risk in case of fire (but the house rules keep saying that the main door needed to be locked after 8 p.m. Of course this is not a risk at all in case of fire.. Having a locked door that you can open only with keys).
We had a problem with the kitchen pipes and called the agency. They immediately told us they would send a plumber. What they forgot/omit to tell us was that we had to pay for that plumber that they choose. 300.- for 1/2 hour. We could have chosen an other plumber if we had known in advance.
When we decided to leave the appartament we told them we were looking for new people to take over our contract before the normal 3 months. They said ok. We were naive enough to let people send the requests directly to them. We got a letter saying we could leave the appartament before the end of the contract so we cleaned everything and have them the keys back. What they didn't tell us was that we still had to pay the rent even without having access anymore cause the renting requests people sent them where apparently all disappeared. In this timeframe they renewed the appartament and we had to pay. Also when that check the clearness of the house they asked us to substitute some parts of the kitchen even though we found out that whole we were paying the rent without leaving there they completely changed the kitchen. They just let us pay without any reason. In addition they kept asking us for proofs that we paied the remaining rent (apparently they are not able to check their bank account) but then to give us our deposit back it took more than two months cause: responsible lady was on holiday, they couldn't find our previous documents, they paid but it takes r time (but they didn't send us confirmation of payment). Very incompetent and dishonest. If you have option or if you don't have a good lawyer don't choose them.

5 Marlon Studhalter 31 months ago

Thank you for a very friendly welcome in your beautiful office in the heart of Lucerne City.

1 Michael CHARIF 43 months ago

They just didn't gave us the appartement for obviously no reason at all

5 Dragan Pudarevic 31 months ago

Perfect

1 Dominik Probst 20 months ago

Meine Frau und ich wollten uns für eine Wohnung bewerben. Der Typ von Lubag (wollte sich nicht mal vernünftig vorstellen am Telefon) hat während dem Anruf mir ins Ohr geschmatzt und war so unfreundlich und RESPEKTLOS! Hätte ich die Möglichkeit eine Bewertung im Minusbereich zu geben wäre das der Fall.
Nie wieder bei euch! Das ist die Schublade die nicht mal im Untergrund einen Platz verdient!

1 H. B. 21 months ago

Nach einer Wohnungsbesichtigung bestätigte man uns, dass ALLE BEWERBUNGEN berücksichtigt würden und man sich bei allen Referenzen telefonisch Auskunft einholen würde und ERST DANN in Ruhe entscheiden würde, wer die Wohnung bekommen sollte. Wir schickten die Bewerbung nach der Besichtigung ein und bekamen EIN PAAR MINUTEN später eine Absage. Man hatte sich nicht einmal die Mühe gemacht, die Bewerbung zu prüfen. Dieses Vorgehen ist inakzeptabel. Die Interessenten machen sich BERECHTIGT Hoffnung und werden nach Strich und Faden veräppelt. Unfassbar, wie man mit Mitmenschen umgeht.

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