1499 reviews

Hôtel Alpha-Palmiers by Fassbind

Name: Hôtel Alpha-Palmiers by Fassbind
Address: Lausanne, Switzerland
Rating: 4.1

Lausanne

Rue du Petit-Chêne 34, 1003 Lausanne, Switzerland

Hotel Bar Brewpub Parking garage Thai restaurant

021 555 59 99

About

Hôtel Alpha-Palmiers by Fassbind is a hotel, bar, brewpub, parking garage and thai restaurant located in Lausanne, Switzerland. The average rating of this business is 4.10 out of 5 stars based on 1499 reviews. The street address of this business is Rue du Petit-Chêne 34, 1003 Lausanne, Switzerland.

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FAQs

Where Hôtel Alpha-Palmiers by Fassbind is located at?: Hôtel Alpha-Palmiers by Fassbind is located at Rue du Petit-Chêne 34, 1003 Lausanne, Switzerland.
What is the contact number of Hôtel Alpha-Palmiers by Fassbind?: The contact number of Hôtel Alpha-Palmiers by Fassbind is 021 555 59 99
What is the email address of Hôtel Alpha-Palmiers by Fassbind?: The email address of Hôtel Alpha-Palmiers by Fassbind is ap [at] byf.ch

Reviews

5 Arsh Aggarwal 19 months ago

Just few minutes walk from the train station, just the problem is the uphill walk to the hotel from the train station as it is very steep. Avoid taking heavy luggage alone. Close to subway and mc Donald's. Best location to catch early morning trains. The rooms are very big.

5 Valerie Roy 20 months ago

Only a three minute walk from the train station, this hotel has a wonderful value for money.

The room was cosy, modern, and comfortable, and the staff at the front desk was helpful and friendly.

This hotel is well suited for business travelers as well as couples. You even have a view of the lake on the upper floors.

I would definitely recommend this hotel.

4 fuzzy wuzzy 20 months ago

Small hotel. Comfortable rooms. Not too much space for storing clothing so heated towards short term stays. Simple breakfast but adequate. Well located to the station and metro.

5 Denis Broggini 19 months ago

Amazing place, by foot 3 minutes away under Flon district and 2 minutes away from the central station. Also have a very convenient parking space at 20m distance.

5 Alice Battistoni 20 months ago

Great architecture and services. Very comfortable beds and super clean. It's just near the train station and at a walking distance to the historic centre. Highly recommended!

3 Muhammad Arief Anshori 23 months ago

Nice hotel, room is very spacious, nice view.

Noted : in the room I have only one big towel (I believe eventho you stay alone, hotel needs to provide at least 2 towels).

I stayed during changing time from winter to summer time. The staff didn't allow me to stay one more hour (i think this was not fair)

1 Leticia Falvai 22 months ago

It is the first time, that I am writing a bad review, but due to the total unprofessional behavior of the employees I am doing it!
After working all day long we have arrived at the Hotel totally exhausted around 22:30. RICARDO welcomed us, or mostly did not, he was rude and careless! I asked him if it would be possible to pay later on, because i forget our business Bank Card in our Transporter which is parking approximately 1km away. I told him as we are staying for 4 days, he can even hold onto my personal Credit Card and ID, his answer was NO and made fun of me, "You might do not know this, but in Switzerland payment must be done by the check in" I asked him if it would be possible at least for my companions to go up the room until I walk back and forth between the car and the hotel, his answer was again no... As I had not much cash on me, I could pay only for the first night, after basically throwing the key cards at me, RICARDO was already turning away when I asked him about the breakfast, he told me, that I do not have to worry about it as we did not pay for breakfast!! Then I showed him our booking confirmation where it is clearly stated that breakfast is inclusive in the price!
Next morning I spoke to a nice lady (JULIA) I told her everything about our disastrous check in experience, then she assured me to speak to RICARDO, and told me not to worry about the payment we can pay the rest of the amount even by check out. The same day we returner to the hotel after 23:00 and headed directly to our room, just to realise that all of our key card are blocked and we have no longer access to the room where all our belongings are... I went back to the reception to ask what is going on?!? I asked RICARDO if he had the chance to speak to his college JULIA, he said yes, and also told me, that they won't open the room as long as we don't pay the whole remaining amount!! After the whole confusion, rudeness, and unpleasant situation, RICARDO even told me, that he thinks they done everything correctly and I am the one who has a NOT NORMAL behavior!!
It was utrageous, if the hotel is losing customers it is due to such poorly trained, unprofessional employees!!

5 Melford Dsouza 21 months ago

Great hotel. Service top notch. Friendly staff with a warm smile every time you greet them. Would recommend.

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