235 reviews

My Move Shop Sàrl

Name: My Move Shop Sàrl
Address: Geneve, Switzerland
Rating: 4.3

Geneve

Rue du Jura 10, 1201 Genève, Switzerland

Moving and storage service

022 321 96 16

About

My Move Shop Sàrl is a moving and storage service located in Geneve, Switzerland. The average rating of this business is 4.30 out of 5 stars based on 235 reviews. The street address of this business is Rue du Jura 10, 1201 Genève, Switzerland.

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FAQs

Where My Move Shop Sàrl is located at?: My Move Shop Sàrl is located at Rue du Jura 10, 1201 Genève, Switzerland.
What is the contact number of My Move Shop Sàrl?: The contact number of My Move Shop Sàrl is 022 321 96 16

Reviews

1 Laura Bayat 22 months ago

Beware - stay away from this company!
They moved our stuff, but damaged several things in the process, lost one item, damaged the freshly painted walls, assembled furniture the wrong way. They also didn't send enough people to pack and didn't label the boxes properly. For the damaged and lost property they agreed then to an amount to be refunded, but never did. We followed up several times and have now employed a lawyer to file a poursuite. Absolutely DO NOT recommend. They might seem cheaper than other companies but you will pay in hindsight. Having read some of the other reviews it seems our case is not an exception.

5 Tomas Hunca 31 months ago

We were very satisfied with the move, from the initial contact, through the planning and preparation phases, up to the move itself. Everything was done very professionally, the communication was clear and rapid, all furniture was very well protected and boxes moved in a sensible way, without breaking anything. Highly recommended!

1 Davide Ferraro 31 months ago

Unprofessional especially after service, they damaged our furniture and even after sorting the remuneration amount by email they disappeared and after 3 months and several mails and calls we're still waiting the refund. They're not expensive but only suggested if you don't care about the goods that you're going to let them move

5 Tom Clevenger 31 months ago

We had a great experience with MyMoveShop. They were efficient, professional and courteous throughout. Communication was excellent. Also very competitive on price. Would recommend.

1 Amin Degen 31 months ago

STAY AWAY ! I had the worst experience of my life with a company. They were more than 2 hours late, with no excuses from the commercial when I called. He totally lacked respect, did not let me talk at all, told me that he does not work the whole week (it was a Saturday), that it is not his problem and that he won’t give excuses. Worse, when I told him that he could at least have called me to announce that they are late, he told me no and said it was not his fault. When I told him it is not professional and that I paid a lot (900.- for 10-min ride) he told me that it is not expensive. In addition, when the commercial initially came to calculate how much was to move, he came late (9pm instead of 7:30pm, no heads-up call of course) and did not count correctly, forgot things I showed him and I had then to negociate with the movers who didn’t want to take more as the list that they receive. Finally, they forgot my work bag with very important things such as laptop and others, had to call 3 times so that they will finally look as they were telling me that they have nothing and should look on my end (of course, they forgot it in one of their trucks). NEVER had such an awful experience (with any company).
This company does not know how to handle client, they treat them like nobody. Conclusion: very bad service, too expensive. There are for sure many other moving companies in the area that are much better than this one. They asked for a feedback. There it is! Sincerely, Amin.

5 Marian hobson 29 months ago

THis firm dealt with 2 removals, one from Geneva to London, the other from Geneva to Cisinau, Moldova. The first was done etremely competently. As was the second, in particular given all the problems the Moldovan custom officers created. Excellent.

5 viviann calvo 43 months ago

My move shop made our move within Lausanne super easy for us. Even though our elevator was out of service (and we lived on the 5th floor) they managed to move us out in just a few hours with no complaints. We would use them again, and recommend them to anyone looking for a professional and efficient moving company!

1 Liliana Lovallo 31 months ago

STAY AWAY! They are completely unreliable and the person I talked to at the telephone was extremely rude to me when I demanded an explanation for their delay the day of the move.
I booked them for an international relocation. We agreed to leave at 8:30 am (written down on the contract we signed!), but they called the day before to tell me that they had no-one for that time and that they would come at 1pm instead. I had already organised the delivery of my new furniture for the evening, as my new apartment was not furnished. As I mentioned this problem, I got berated for ordering furniture for the same day, the guy at the phone told me I should have known that everything can happen with international moves! I had to solve the problem they created with this last-minute change myself, no help came from them, except for the offer to let the driver help me with mounting my bedframe the day after the transport, to make up for the mounting service I had to postpone. As if this wasn't already enough, the day of the move the driver came one hour and a half too late! No excuses were given, the guy at the telephone told me he "can't control the drivers" and that I should discuss directly with the driver myself if I was unhappy (!!), after which he hung up on me and stopped taking my calls. As I asked the driver if he would help mount the bedframe once we arrived, he told me he had heard of no such thing and that whatever I had agreed on the phone, the person I talked to was not his boss/the person he responded to. So how exactly does this place work?? Extremely unprofessional, unacceptable behaviour.

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