315 reviews

Falken am Rotsee

Name: Falken am Rotsee
Address: Ebikon, Switzerland
Rating: 4.2

Ebikon

Luzernerstrasse 50, 6030 Ebikon, Switzerland

Hotel Transport interchange

041 420 18 61

About

Falken am Rotsee is a hotel and transport interchange located in Ebikon, Switzerland. The average rating of this business is 4.20 out of 5 stars based on 315 reviews. The street address of this business is Luzernerstrasse 50, 6030 Ebikon, Switzerland. Falken am Rotsee is closed on Sunday, and other days it is open from 07:00am to 11:00pm.

Photos

FAQs

Where Falken am Rotsee is located at?: Falken am Rotsee is located at Luzernerstrasse 50, 6030 Ebikon, Switzerland.
What is the contact number of Falken am Rotsee?: The contact number of Falken am Rotsee is 041 420 18 61

Reviews

5 Anna Lee 21 months ago

This is by far the best Chinese cousins I’ve ever had. It’s not just food, it was a full experience for me. If you like eggplants, ask the staff to order the dish. It was absolutely fantastic. I would love to go back again!

1 Jon Gustavsen 19 months ago

They basically lock you out after 11pm when you come back after dinner. They main door is locked, noone here and my key doesn't open the main door. So im stuck outside for the night. Worst hotell experience.

3 Arani Das 22 months ago

Charming little inn located just outside of Lucerne, we stayed here during our visit in the Easter holidays. The rooms are big, spacious and clean and ours even had a view of Mt. Pilatus from the windows so we quite enjoyed it here. However we wanted to check in early and had informed the hotel of this beforehand and were promised our room would be ready, but when we arrived there, we found the room was not ready, we had to wait quite a long time in the lobby and the person at the reception did not speak English so she was not even able to understand what we were trying to communicate with her regarding this. Aside from that be aware that they do not give the Lucerne tourist card because they are technically not located within the municipality of Lucerne, so we ended up missing out on a lot of the benefits. This is also something their non English speaking reception staff were not able to understand or communicate properly with us and it took us a long time to make ourselves understood what we were asking for and then understand that this is something they cannot deliver. The hotel doesn't have a lift, so be careful if you have heavy luggage and need to climb flights of winding stairs with it. Their breakfast is simple and pretty average. The restaurant downstairs though is quite good and popular for Chinese food, we had dinner there and quite enjoyed ourselves. The location is also a bit far from the main city so you should be aware of that, even though there's a direct bus from the main station if you are planning to take public transport. Close by though is the Rotsee and you can take a short walk there from the hotel and enjoy some quiet time and pretty views.

4 BeautyGg 23 months ago

Nice room but strong smell of cigarettes inside even in the non smoking room,
Very nice service and gently staff

5 Al Hidden 28 months ago

Full disclosure: we were a little concerned after reading some reviews... However, the welcome was friendly, the room (basic but roomy) was clean and comfortable and the Falken did the job for our stay during our Via Gottardo Walk. Location is some way outside Luzern centre but bus stop is right outside if needed. Basic but good value and the breakfast was good. Merci vilmals!

1 Dhammakamo Koh 31 months ago

Booked room with dinner through Agoda. After final payment without refund, received message that restaurant closed early during the day of stay and no dinner provided. After chat with Agoda several time. Manage to get refund CHF40 from the hotel.

1 Mac C 43 months ago

The owner assaulted a senior citizen in our group and pushed her to the ground.

We had booked for 3 nights via booking.com and were traveling with senior citizens (70 years and above). booking.com and the falken am rotsee website, both did not mention that there was no elevator. When paying over $500 per night, we did not think that we would need to call ahead to ask if they had an elevator or not (no other hotel we've visited for this price has not had an elevator.)

On reaching the hotel, we found out about the elevator and the senior citizens said they were unable to climb the stairs. So we politely asked the receptionist/owners for a refund which they blatantly refused. We even requested booking.com to speak to them - which they very kindly did - but the owners would just not budge. So then we agreed to stay there for one night (with the senior citizens staying in another hotel with an elevator) and get refunded for the next two nights to which they disagreed. Finally, they agreed to cancel the last night. As we finalized this, the owner got so angry, he started shouting at us. One of the senior citizens in our group took a photo of the owner so we would have proof of whom the person was when lodging a complaint. On seeing this, THE OWNER CHARGED TOWARDS THE SENIOR CITIZEN, GRABBED HER FROM HER BACK AND TRIED TO SNATCH HER PHONE! She fell to the ground and injured her back.

The other staff members not only did not help, but instead told us that we should not have clicked the photo!

Unfortunately, we could not place a complaint with booking.com because since we never ended up staying at that hotel (of course, after all this) we could not file a complaint with them. I am so frustrated.

5 Gala Rowe-Setz 55 months ago

For a small town this Chinese is honestly the best I’ve had so far! Absolutely wonderful! The staff are fantastic too so all in all a brilliant experience and definitely a must visit!

Business Hours

Monday	06:00am - 11:00pm
Tuesday	06:00am - 11:00pm
Wednesday	06:00am - 11:00pm
Thursday	06:00am - 11:00pm
Friday	06:00am - 11:00pm
Saturday	07:00am - 11:00pm
Sunday	Day off