249 reviews

Madame Beauty Institut

Name: Madame Beauty Institut
Address: Bern, Switzerland
Rating: 4.6

Bern

Spitalgasse 36, 3011 Bern, Switzerland

Beauty salon Beautician Cosmetics store Facial spa Hair removal service Laser hair removal service Permanent make-up clinic Skin care clinic Tattoo removal service Waxing hair removal service

079 153 32 15

About

Madame Beauty Institut is a beauty salon, beautician, cosmetics store, facial spa, hair removal service, laser hair removal service, permanent make-up clinic, skin care clinic, tattoo removal service and waxing hair removal service located in Bern, Switzerland. The average rating of this business is 4.60 out of 5 stars based on 249 reviews. The street address of this business is Spitalgasse 36, 3011 Bern, Switzerland. Madame Beauty Institut is closed on Sunday, and other days it is open from 09:00am to 05:00pm.

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FAQs

Where Madame Beauty Institut is located at?: Madame Beauty Institut is located at Spitalgasse 36, 3011 Bern, Switzerland.
What is the contact number of Madame Beauty Institut?: The contact number of Madame Beauty Institut is 079 153 32 15
What is the email address of Madame Beauty Institut?: The email address of Madame Beauty Institut is madame [at] beauty-institut.ch

Reviews

1 Ximena Sedano 20 months ago

I’ve been going to this place since many Years. I have seen the changes. I can tell that many treatments are Really very effective and well done. Though I had problems with my last treatment having terrible pain and the service to correct this was terrible! Starting with Susy one of the staff members. As some people mentioned here, she is extremely rude not only to clients but to colleagues. I was in the middle of an important talk with the doctor there today and she enters so disrespectful demanding to finish the talk. She treated me once and I was bleeding sooo much because she is so rude doing Microneedling. But not only that she was also not taking serious my problem last week and not wanting to give me an appointment with a doctor the next day. I had to wait a week.
I go there because there’s one beautiful staff member that does all my treatments spasena. She is kind and careful but otherwise I’ve to say that the constant change of staff and the treatment of the last days was unacceptable.
And I believe that the money I’ve payed for this treatment I should get back.
I would never recommend this place, never go again!
I just went to an Incredible place in Bern , were I was treated perfectly and confirmed the mistake made in the beauty institute, they tried to help. But also confirmed that in this Beaty institute people like Susy are not trained for the job!!! As others too…
So please be careful!!! Don’t use third services. They didn’t even returned to me and tried to fix the mistake or gave the money back.

5 Vaida Mikliusiene 21 months ago

I did a laser scar treatment at Madam Beauty Institute this week and the service was very professional and friendly. They have brand new equipment and hire medical doctors to perform this procedure. I will definitely come back.

5 Kai Guo 21 months ago

1.The best tattoo removal beauty company in Bern!
2. Very good tattoo removal company!
3. Best result for tattoo removal from this company in Bern!

1 Karina Bogdanova 21 months ago

2 year update - I just can’t believe my scar is still visible after two years. Just to confirm this salon made a scar on my face which looks like a dent on my forehead. I hate it so much and I wish I never went there. I have never ever followed up on a review so often just to make sure that other people don’t get to unprofessional hands just like I did. Definitely not the Switzerland beauty standards. I feel like doing more research on the beautician and checking her actual certificates to see if this person was even qualified to use laser!!!

This should not be happening.

1 year update (scar is still visible! I truly regret going to this place!)

3 months later still have a scar, hole on my forehead made by this clinic.

I just moved to Bern and was looking for a laser facial as well as to remove three small face blood vessels / capilars on my forehead. I wasn't sure which treatment to book so went ahead with laser one.

My appointment was scheduled for 14:00 and I came early to make sure I am not late. The salon is very beautiful and clean and leaves a good impression. I was greeted by Tamara and she was very pleasant and friendly. Please note that this was at 14:20 - 20 min late!

She advised that I will need to use two lasers (one for facial) and another to remove three red spots on my forehead. I have done blood vessel removal before in London and it was perfect! Usually just a bit unpleasant and heals in couple of days and then disappears so I know exactly what to expect. She also said that for the three red spot removal I had to book couperose facial, but agreed to do the treatment for half price (70 CHF) in addition to my laser treatment (80 CHF). I agreed.

Treatment was painful, but tolerable. It hurt more than lasers I used before, but it wasn't my concern. After the treatment bubbles on my face formed and Tamara advised to put ice at home and use Bepanten cream. She had no Bepanten cream in the salon to put after the treatment.

I went home and did as instructed, applied ice & bepanten cream. I even didn't wash my face the first day as I wanted to make sure it heals properly only to find out next day that bubble disappeared and I am left with a huge 5mm in dimeter hole on my face and other smaller holes. I decided not to panic and wait until it heals. After couple of days the healing process is still going, but I can see already that the hole is too big! As I have done this treatment before, I know that this is not how it supposed to look like. Unfortunately it looks like I will be left with a scar!

I therefore can not recommend this salon and I am extremely disappointment that now I will have a scar on my forehead before my birthday celebrations. It was a waste of money and treatment didn't fix my issue and made it worst.

5 Nubway Amy 21 months ago

A good company! I got best result for tattoo removal in Bern from this beauty company

5 Lyla Schwartz 21 months ago

I highly recommend all the services here. They are extremely professional and welcoming. Quality is high

1 Shylou Yapura 31 months ago

I had today my first HydraFacial ever at this Studio in Bern. I have to say this was the worst service imaginable-. Firstly, I was trounced by the lady I booked my appointment with (Susi Michaelis) the moment I walked in because I did not ring the bell (how should i know??). Quite rude welcoming to a new customer. Even though, I booked the appointment with her, without introduction, I was just left in the entrance for 20 minutes until another lady arrived who was intending to do the facial treatment. I told her I booked the appointment with Mrs. Michaelis but she answered "well Mrs. Michaelis is busy". Since it was my first treatment I asked for some information and consultation, such as - "what result can I expect"- her answer was "first treatment, then result - you will see". (I am still wondering, why I did not walk away at this moment). I asked her again and received a similar answer or was even ignored.

If you expect some relaxation during the 1 hour treatment you can rather expect other people walking/running into the room and looking for their equipment in a hectic manner. Also disappointed, I noticed not all treatment steps promised as on the webpage were met and followed in a precise manner.

Overall, does my skin look better than when I arrived? Definitely not. The contrary. So, overall the treatment and service is not worth a penny.

5 Justin Cen 21 months ago

Very good beauty company and best result for tattoo removal in Bern

Business Hours

Monday	09:00am - 07:00pm
Tuesday	09:00am - 07:00pm
Wednesday	09:00am - 07:00pm
Thursday	09:00am - 07:00pm
Friday	09:00am - 07:00pm
Saturday	09:00am - 05:00pm
Sunday	Day off