243 reviews

Universitäts-Kinderspital beider Basel (UKBB)

Name: Universitäts-Kinderspital beider Basel (UKBB)
Address: Basel, Switzerland
Rating: 3.1

Basel

Spitalstrasse 33, 4031 Basel, Switzerland

Children's hospital Hematologist Neonatal physician Neurosurgeon Oncologist Orthopedic clinic Pediatrician Perinatal center Pulmonologist University hospital

061 704 12 12

About

Universitäts-Kinderspital beider Basel (UKBB) is a children's hospital, hematologist, neonatal physician, neurosurgeon, oncologist, orthopedic clinic, pediatrician, perinatal center, pulmonologist and university hospital located in Basel, Switzerland. The average rating of this business is 3.10 out of 5 stars based on 243 reviews. The street address of this business is Spitalstrasse 33, 4031 Basel, Switzerland.

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FAQs

Where Universitäts-Kinderspital beider Basel (UKBB) is located at?: Universitäts-Kinderspital beider Basel (UKBB) is located at Spitalstrasse 33, 4031 Basel, Switzerland.
What is the contact number of Universitäts-Kinderspital beider Basel (UKBB)?: The contact number of Universitäts-Kinderspital beider Basel (UKBB) is 061 704 12 12

Reviews

1 Serhan Ozbakim 20 months ago

The waiting hours here is unacceptable. I have come here with my kids several times and waited up to 3 hours. Swiss health care system supposed to be one the best in the world, therefore this problem needs to be addressed seriously.
The treatment itself and the doctors are good, but the waiting time just make the overall experience awful.

1 sena ozbakim 20 months ago

Even though you go to emergency with a kid you always wait at least 3 hours! At least.
Thanks for your answer but actually no I don’t understand at all. Why should a sick kid should wait (for mine it was 5 hours last night for my kid with all the infection in his eyes-and it was a contagious one-sorry for the other poor kids and babies!) for 5 hours in an emergency room and why not there are more doctors there due to your ranking of emergency? Is it this hard to appoint one more doctor to a „kinder“ hospital? It is the hardest thing to wait wait wait wait wait with a sick kid without knowing when a doctor will say a word, when you will be treated and all!.. no logic, no patient service, not for an amazing country like Switzerland there at all..
:((((((

1 MOHAMED ILHAM LEUSIN 21 months ago

I came to UKKB today for an emergency with my daughter, unfortunately I don’t speak very good German and I ask the receptionist can you speak English, she said she don’t understand English. This case she ask us to bring translator and not even try to help us during our emergency!! We really disappointed it’s Stadt hospital and receptionist staff told speak international language it’s really feel sorry for international customer and this how Basel Stadt welcoming international guest for an emergency situation. I am not interested writer or worst experience here and I hope your management will taking reall serious about receptions staff international and hospitality skill instead of keeping narrow mind receptions.

1 Anna Zakrzewska 27 months ago

Unfortunately there is no alternative. We have arrived with sick 6 month baby and we were informed that we will have to wait 2-3 hours. We were informed that we will have to wait in waiting room full of coughing children of all ages. When we told that we will wait more far away the personnel told us that “no we have to wait here” which we obviously refused. 2-3 hours for a baby among sick children was nothing wrong for a nurse! After 2 hours 20 min we asked how many people are in front of us as everybody in waiting room exchanged and we were informed that 5 people are still in front. After seeing healthy looking teenager arriving after us (and sitting some 30 min in waiting waiting room) and entering the room just now we have decided to go home. Fingers crossed that we did not make the child more sick by going there and not getting any help.

Not recommended. Avoid at all cost. Third world.

5 Nickolay Victorovich Babenko 26 months ago

Thank you! Everything was great. Personnel is very friendly and professional. We had to wait for 1h but there is a nice space and cafeteria where we were waiting so it was not a problem. It was the only pediatric clinic working on a weekend around.

1 Chicca u0026 Olli Graner 31 months ago

Very very disappointed. Unexperienced doctors very young and insecure without any senior supervisor. My 12 months baby was moving and the doctor at the emergency just gave up to check on him after just one attempt as “he was moving too much”. The different doctors didn’t do any handover from one shift to the other. They forgot to share lab test results. They didn’t transmit any confidence and knowledge about what they were saying or doing. This is unacceptable for a kids hospital.

5 Desislava Timanova 30 months ago

First time at the emergency center, and I am amazed from the professionalism of all the team, they took great care of my daughter!!! Thank you very much UKBB.

4 Ana Ana 43 months ago

It is a hospital with expertised doctors and many friendly staff. I do not give 5 stars just because of the small number of staff who do not behave politely. They are like contamination in a bottle of water, which I hope the wise management of the hospital will take care of.

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