TIP-TOP UMZÜGE

Terrible, dreadful experience when moving with this company. Decided for them because they offered the cheapest price, but of course there was a catch… the person who visited us to make a quotation simply forgot to inform us how their service works, which resulted in us not requesting carton boxes enough time in advance, and at the time of the move, the staff refused to take half of our items because they were not in boxes. It was a true nightmare, never again. We had to move all the remaining items from one address to the other on our own.
In addition:
- They had a one hour delay vs the agreed time.
- a member of the staff asked to use our bathroom and made a mess there making the whole floor wet
- when we started running into issues, we tried calling the responsible people in the company more than 20 times, nobody answered.
- staff didn’t have proper materials to cover and protect the floor of the new home
- staff were inneficient
- very challenging to communicate with the staff

Moving house is always stressful, but choosing this company took it to a whole new level… it was very unprofessional. Never again.

Absolut empfehlenswert! Super effizienter Zügelservice (inkl. Abbauen der Möbel am alten Ort, Aufbauen der Möbel am neuen Ort sowie Lieferung und Abholung der Zügelkartons), motiviertes Team, klare Kommunikation & fairer Preis.