526 reviews

Krafft

Name: Krafft
Address: Basel, Switzerland
Rating: 4.4

Basel

Rheingasse 12, 4058 Basel, Switzerland

Hotel

061 690 91 30

About

Krafft is a hotel located in Basel, Switzerland. The average rating of this business is 4.40 out of 5 stars based on 526 reviews. The street address of this business is Rheingasse 12, 4058 Basel, Switzerland. Krafft is open seven days a week 24 hours a day.

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FAQs

Where Krafft is located at?: Krafft is located at Rheingasse 12, 4058 Basel, Switzerland.
What is the contact number of Krafft?: The contact number of Krafft is 061 690 91 30
What is the email address of Krafft?: The email address of Krafft is info [at] krafftbasel.ch

Reviews

5 Our Life Aquatic (¡Pura Vida! and Ziggy B) 29 months ago

We loved this place. It's beautiful, and the location is ideal. We stayed in a junior suite overlooking the river, which was spacious and very comfortable. The bathroom was luxurious, with very nice amenities. Espresso is included and is available only steps from the room, and cold water (both plain and with gas) is on tap. There is a small communal refrigerator for your own drinks.

Special mention of Matthias, who, from the moment we arrived until we checked out, was absolutely delightful. His smile was contagious. ???? He is very knowledgeable about the area. The hotel is lucky to have him.

4 Angela Belluomini 31 months ago

Great location and the staff was lovely. I really enjoy staying here. Anastasia was super helpful when I left my phone in the taxi. She was the reason I was able to get it back. This time my room was on the smaller size, and the hotel was sold out. But I will definitely stay again.

5 Vlad Daniel Savin 20 months ago

Great place! Laura delivered an exceptional customer service! Vielen Dank

3 Diane Powers 31 months ago

Beautiful setting, quality food (except overdressed salad), inefficient service. I don’t like to give criticism but the slow, confused service did effect my enjoyment. It may have been due to the fact that I was at the tail end of lunch hour and my waitress might have gone off shift, but there was no follow up by other wait staff. Salad was average for $13 (basically bag salad mix), with too much dressing - soggy. The quality of the lettuce was good but $13 for basically a house salad…the main was delicious - a chicken/quinoa/eggplant dish which was excellent. Should be for $30! But of course you’re paying for the beautiful location too.

I had to keep signaling different wait staff all the time - they never checked on me - needed tap water because it’s been brutally hot. Also they forgot my second course. After waiting 30 -40 minutes after I finished my salad I finally had to get up to find them and ask for the rest of my meal - another 15-20 minutes before it appeared and no one came to clear the old plates.

Lovely place with some glitches.

1 Yannick CH 30 months ago

We were drinking a bottle of Champagne on the riverside of Kraft restaurant and we booked table for eating for 8 persons for 19:30-20:00.

At 20:00 two persons were still seated on the table that we booked; just having a drink. Waiter Dustin told us that he couldn’t ask them to move away; even that they were only 2 persons occupying the table for 8 persons…

Amazing to see such poor way of service of treating clients in Switzerland… As these 2 persons weren’t moving we decided to skip this restaurant as it seems that they were definitely not interested to serve 8
Persons for food instead of 2 persons that were just drinking a beer… u003eu003e Pitiful

5 Beany Smith 26 months ago

Amazing hotel in a lovely location in Basel. Friendly staff and exceptional service.

Love the coffee and water station on each floor.

5 Joe Mac Dougall 31 months ago

What is not to say... multiple room types. I was last minute booking and stayed in smaller room. Very comfortable, no ac which is no surprise, great fan and window open more than comfortable. Obviously a little noisy, it's city center, but quotes down at bedtime. Enjoy the buffet breakfast, great location, but the service...well it's just kind, personable and every detail is paid attention too. Staff could not be more helpful and genuinely make it thier passion to ensure you gave a good stay so to the Director, Andre's, Anesthesia, just everyone thanks.

Don't go overboard often, but these folks really deserve prase.

5 Stephen Kelly 31 months ago

Booked a solo room with balcony. Great views over the Rhine towards Mittlere Brucke. 20ish minute walk from the train station.

Room was clean and relatively spacious. Staff were lovely. Breakfast was great too.

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