752 reviews

Hotel Pullman Basel Europe

Name: Hotel Pullman Basel Europe
Address: Basel, Switzerland
Rating: 4.5

Basel

Clarastrasse 43, 4058 Basel, Switzerland

Hotel

061 690 80 80

About

Hotel Pullman Basel Europe is a hotel located in Basel, Switzerland. The average rating of this business is 4.50 out of 5 stars based on 752 reviews. The street address of this business is Clarastrasse 43, 4058 Basel, Switzerland. Hotel Pullman Basel Europe is open seven days a week 24 hours a day.

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FAQs

Where Hotel Pullman Basel Europe is located at?: Hotel Pullman Basel Europe is located at Clarastrasse 43, 4058 Basel, Switzerland.
What is the contact number of Hotel Pullman Basel Europe?: The contact number of Hotel Pullman Basel Europe is 061 690 80 80
What is the email address of Hotel Pullman Basel Europe?: The email address of Hotel Pullman Basel Europe is hotel-europe [at] balehotels.ch

Reviews

0 Anon 20 months ago

Customer service was amazing throughout, very friendly and courteous. Location amazing! Next to key tram stops. Room was clean and pleasant but not practical: no bedside usb ports. Bedside sockets were then at ankle height like the safety deposit box. No drawers in room and again some storage was at ankle height which made no sense. Hair dryer wasn’t fit for purpose.

Chose half-board which was extremely disappointing, accor website listed dinner as a buffet or menu. Turned out it was whatever the chef forced you to eat: for example, dinner on first night was only veal sausage which my wife ate. I mentioned I don’t eat beef but chicken, fish and eggs are ok. So for remainder of 4 night stay, both of us were made to eat mediocre repetitive vegetarian food. Totally unacceptable given the price charged. One dinner was just plain pasta, with no vegetables or any meat. Made no sense why they made both of us eat drab food when my wife was ok with the veal/beef and this caused problems between us unnecessarily.

5 George Allen 20 months ago

Great location! Easy walk to the river. A nice grocery store next door. A lot of restaurants near by. The staff at the hotel are very welcoming and extremely helpful. The rooms are nice and cozy. This is the place to stay when visiting Basel. Highly recommend! Will stay here again.

1 Syed Anjam Shah 19 months ago

I stayed at the hotel Wednesday night 11/7. But One of the worst hotel experiences I've ever had. I booked through the hotel by phone. On the phone I got one price, at the hotel a different price, and in the morning at checkout a much higher price than the initial price at night. And staff doesn't know what the night shift staff said.
But that's not the worst part. The actual tragedy started 07.00 in the morning when a huge generator started at Clarastrasse on the front of the hotel. That was sleep bye bye :(
When I confronted the staff She replied : I'm sorry Sir :( And shaked Her head from side to side ????. And Her rude college assisted Her, saying that there wasn't much they could do. I've stayed in Pullman Dubai before, but after this horrible experience I wouldn't recommend anyone to stay in this hotel group ever again :( With such a low and useless service it's not worth staying in Pullman hotels for anyone :( There are much better hotels with much better service, chose them instead.

5 Sheila Finlay 22 months ago

The hotel was great, everyone was helpful. I ate two meals at the restaurant and enjoyed them both, but if I had to choose the breakfast buffet, it was nicer.
The location is perfect, and various trams and busses stop right out front. However, the transportation cause no disruption; my room was just above the road and was not bothered at all. The hotel is less than a kilometer from shopping, museums and restaurants.
I would stay at this hotel again.

3 Alice Tan 20 months ago

Good location & hotel room is good. Lucky to get a room facing the backyard. Quiet n serene. There is a tram station in front which makes it convenient to commute ard the city.

4 Jakub Zmajkovič 19 months ago

+ central location
+ clean and well equipped room
+ very comfortable beds
+ rich breakfast buffet

- Clarastrasse is a main street with many tram lines -u003e very loud
- windows are facing the opposite police building -u003e no privacy
u003d pay a little extra for the room facing the inner yard

0 Frances G. 20 months ago

We really like the hotel's location. Rooms are very comfortable. Parking garage very convenient. The personnel are very professional and friendly.

4 Jack Severyns 23 months ago

Nice to experience that any issue will be dealt with great concern. The Hotel Manager comes to see me personally to assure all is to your satisfaction. The breakfast staff is super friendly that makes your day start enjoyable. Car park easy accessible by elevator straight from the lobby.

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